German Speaking Reservations Agent For Booking.com - Work anywhere In Greece
mercier-consultancy · Greece
About The Role
# German Speaking Reservations Agent For <Booking.com> - Work anywhere In Greece
> Mercier Consultancy · Greece (Remote) · Full-time · Posted 2026-06-26
**Salary:** EUR 22,000–26,000
**Workplace:** remote
**Department:** German
## Description
Mercier Consultancy Group is looking for a German Speaking Reservations Agent to join their team supporting <Booking.com> operations in Greece. This role provides an excellent opportunity to work in the travel and hospitality industry, assisting German-speaking customers with their accommodation booking needs.
**Key Responsibilities**
- Assist German-speaking customers with accommodation reservations via phone, email, and chat.
- Provide accurate information about properties, pricing, and <Booking.com> policies.
- Handle booking modifications, cancellations, and special requests efficiently.
- Resolve customer queries and issues with professionalism to ensure high satisfaction levels.
- Maintain detailed records of customer interactions and bookings using <Booking.com>'s reservation system.
- Work collaboratively with team members to achieve service quality and customer satisfaction goals.
## Requirements
- Fluency in German (spoken and written) is required; proficiency in English is a plus.
- Experience in reservations, customer service, or hospitality industry is preferred.
- Strong communication skills and a customer-oriented approach.
- Familiarity with online booking platforms and CRM systems is advantageous.
- Ability to handle pressure and resolve challenges proactively.
- Willingness to work in Greece; relocation assistance may be provided.
- Self-motivated and able to work both independently and collaboratively within a team.
## Benefits
- Fully Paid Relocation Package
- Competitive monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Health Insurance
- 2 Extra Salaries Per Year
- And Much More...
## Apply
[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/ABE294A1FB/apply)
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