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German Speaking Reservations Agent For Booking.com - Work anywhere In Greece

mercier-consultancy · Greece

RemoteImported listingfull-time3 months ago

About The Role

# German Speaking Reservations Agent For <Booking.com> - Work anywhere In Greece

> Mercier Consultancy · Greece (Remote) · Full-time · Posted 2026-06-26

**Salary:** EUR 22,000–26,000

**Workplace:** remote

**Department:** German

## Description

Mercier Consultancy Group is looking for a German Speaking Reservations Agent to join their team supporting <Booking.com> operations in Greece. This role provides an excellent opportunity to work in the travel and hospitality industry, assisting German-speaking customers with their accommodation booking needs.

**Key Responsibilities**

  • Assist German-speaking customers with accommodation reservations via phone, email, and chat.
  • Provide accurate information about properties, pricing, and <Booking.com> policies.
  • Handle booking modifications, cancellations, and special requests efficiently.
  • Resolve customer queries and issues with professionalism to ensure high satisfaction levels.
  • Maintain detailed records of customer interactions and bookings using <Booking.com>'s reservation system.
  • Work collaboratively with team members to achieve service quality and customer satisfaction goals.

## Requirements

  • Fluency in German (spoken and written) is required; proficiency in English is a plus.
  • Experience in reservations, customer service, or hospitality industry is preferred.
  • Strong communication skills and a customer-oriented approach.
  • Familiarity with online booking platforms and CRM systems is advantageous.
  • Ability to handle pressure and resolve challenges proactively.
  • Willingness to work in Greece; relocation assistance may be provided.
  • Self-motivated and able to work both independently and collaboratively within a team.

## Benefits

  1. Fully Paid Relocation Package
  2. Competitive monthly Salary
  3. Monthly Performance Bonus
  4. Fully Paid Training
  5. Health Insurance
  6. 2 Extra Salaries Per Year
  7. And Much More...

## Apply
[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/ABE294A1FB/apply)
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