运营管理专员(Operation Mgt Specialist)

Job Purpose The Operations Management Officer in the Import & Export Department is responsible for managing financial documentation, invoice verification, approval workflows, and payment tracking for international and domestic logistics operations. This role ensures cost control, accurate record-keeping, timely settlement of vendor/service fees, and seamless communication between the Operations and Finance/Accounts departments. Key Responsibilities Check & Process Invoices: Receive, verify, and check import/export invoices (freight, local charges, clearance fees, transport, etc.) to ensure accuracy and prevent double payments before submitting for approval (OA). Follow Up & Payment Tracking: Proactively track approval status, forward approved paperwork to Accounts, and follow up to ensure vendors are paid on time. Manage Deductions: Keep detailed records of deductions and ensure they are applied to payments on time. Maintain Records: Record all completed documents and update payment statuses in both electronic and manual tracking systems. Prepare Reports: Create weekly payment status reports and monthly payment plans, submitting them to the supervisor on schedule. Update Cost Standards: Review and update monthly expense standards for all import/export fees. Key Competencies & Soft Skills Detail-Oriented: Exceptional attention to detail in document cross-checking, numerical accuracy, and identifying payment discrepancies. Problem-Solving Skills: Capability to quickly identify invoice/payment issues and take proactive steps to resolve them. Stress & Pressure Management: Ability to stay organized and calm under pressure, handling urgent payment requests, tight deadlines, and competing priorities effectively. Personal Attributes: Outgoing, adaptable, eager to learn, and enthusiastic about taking on new responsibilities. Communication: Excellent verbal and written communication skills to interlink effectively with logistics providers, customs vendors, internal accounts teams, and supervisors.