Carrier Admin & Claims Representitive

Carrier Admin & Claims Representative
Surge Staffing
Dublin, Ohio, United States (On-site)SaveApply
Now Hiring: Carrier Administration & Claims Representative | Columbus, Ohio
I’m currently recruiting for a great opportunity with a growing logistics organization in the Columbus area.
This is a full-time,
100% on-site
position for someone who is highly organized, detail-oriented, and comfortable working in a fast-paced environment. The ideal candidate will have strong communication skills, excellent follow-through, and the ability to manage multiple priorities while maintaining accurate records and meeting important deadlines.
In this role, you will be responsible for supporting
freight claims, carrier administration, compliance, and onboarding
. You’ll work closely with carriers, customers, and internal operations teams to investigate shipment issues, gather and maintain documentation, track claims, and help ensure carriers meet required compliance standards.
Key responsibilities include:
Managing freight claims involving loss, damage, delays, and other shipment issues
Gathering and reviewing documentation such as photos, bills of lading, PODs, delivery receipts, and statements
Tracking claim status, deadlines, credits, and reimbursements
Communicating professionally with carriers and customers regarding claims
Supporting carrier onboarding and maintaining accurate carrier profiles
Verifying insurance coverage, authority, safety ratings, and required documentation
Monitoring compliance requirements and expiration dates
Tracking carrier service failures and compliance issues
Working closely with operations to facilitate timely carrier onboarding
Supporting risk mitigation and resolution of carrier-related issues
Assisting with reputation management and industry review platforms
The ideal candidate will have:
A high school diploma or GED; an Associate or Bachelor’s degree is required
Experience in claims, insurance, customer service, logistics, or a related field preferred
Strong organizational and clerical skills
Excellent written and verbal communication
Strong attention to detail and accuracy
The ability to manage competing priorities and deadlines
Proficiency with Microsoft Office and the ability to learn new systems quickly
A dependable, professional, and team-oriented approach
This is an excellent opportunity for someone looking to build a career in
logistics, claims, carrier compliance, or operations
with a rapidly growing organization.
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