Administrative coordinator

We are looking for a organized, reliable, and people-friendly administrative professional to serve as the central point of contact for all back-office and front-desk operations in our therapy practice. This role is essential to keeping the practice running smoothly behind the scenes and supporting our clinical team, families, and leadership.

Key Responsibilities

Authorizations & Insurance Support
Manage therapy
authorizations
across payers (including Medicaid/MCOs and other plans)
Track authorization start/end dates and visit limits
Submit authorization requests and follow up as needed
Communicate authorization status to clinicians and leadership
Flag potential gaps or expirations proactively
Front Desk & Client Coordination
Serve as a
point of contact
for families, therapists, and corporate
Answer phone calls and emails professionally and warmly
Support intake, scheduling coordination, and basic client inquiries.
Prioritizing applicants with prior healthcare experience.
C
ome join our warm, friendly and amazing team here at NTC!