Meat Manager

DescriptionJob Description for Meat Manager

The Meat & Seafood Manager will be responsible for modeling and promoting Hansen’s IGA Market culture by consistently providing “best in class” service to our guests. The main responsibility of the Meat & Seafood Manager is to oversee production, associates, customer satisfaction and standards for the Meat & Seafood Department. In addition, the Meat & Seafood Manager plays a critical role in ensuring goals and metrics are consistently met throughout the department. As a part of the Hansen’s IGA Market leadership team, the Meat & Seafood Manager must demonstrate accountability, strong team management skills and hands-on involvement, both on the floor and with the team.

Duties & Responsibilities

Serve customers in the Meat & Seafood Department while modeling Hansen’s IGA Market culture and providing “best in class” customer service, which includes, greeting, engaging, delighting and thanking every guest for their business
Provide consistent, timely and friendly customer service when answering questions, making suggestions and resolving complaints
Manage all areas of the Meat & Seafood Department, consistently leading by example and applying effective management techniques
Oversee weekly production scheduled for the Meat & Seafood Department
Ensure that the Meat & Seafood Department is always full and fresh with the best quality products
Maintain department conditions, ensuring shelves are stocked, product is rotated, and the department is clean and well organized
Maintain and update weekly reports (purchasing, sanitation and inventory)
Order inventory based on reports (shrink, overage, expired, etc.)
Oversee, manage and train associates; including, but not limited to coaching, performance improvement, recognition, 1:1 meetings and feedback
Create and maintain schedule, including schedule changes and time-off requests
Create attractive Meat & Seafood Department displays, bunkers and end caps based on specific sales for the week; ensure the department is always properly merchandised
Communicate with Store Manager in regards to department conditions, associate relations, department hiring needs, associate accidents and other concerns as needed
Achieve budgeted financial goals and ensure profitability through the tracking of costs/sales and the execution of marketing plans, product promotions, product displays and cost control techniques
Attend store-level management meetings
Participate in additional training and leadership activities as directed
Assist with store promotional sales events and catering events as needed
Operate, maintain and clean Meat & Seafood equipment including knives, grinder, saw and coolers
Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures
Assist with all other Meat & Seafood Department duties, including meat cutting, as needed

QualificationsRequired Qualifications for Meat Manager

Must be a minimum of 18 years of age due to required operation of Meat & Seafood equipment
Prior experience with food handling and meat cutting preferably in a grocery setting, as well as leadership experience is required
Ability to successfully lead, coach, train, develop and motivate a team
Ability to provide clear direction and delegate responsibilities to a team after determining department needs
Strong understanding of department financials and the ability to manage budgets to meet financial goals
Strong knowledge of local and state health, sanitation and safety regulations
Ability to quickly adapt to changing conditions, priorities and circumstances
Ability to maintain composure, meet deadlines and work effectively under pressure
Ability to work effectively in a fast-paced environment
Excellent communication, organizational and planning skills
Ability to make independent decisions regarding department needs and priorities
Strong verbal and written communication skills
Strong sense of urgency, time management, prioritization and multitasking skills
Strong sense of team – ability to anticipate the needs of the team
Strong computer skills, working knowledge in Microsoft Office product suite
Excellent attention to detail
Excellent problem-solving and conflict resolution skills
Exceptional customer service skills
Ability to accommodate a fluctuating schedule, including evening, weekend and holiday shifts
Ability to stand, walk, lift, bend, push/pull for extended periods of time
Ability to lift up to 100 pounds