WHEELCHAIR

DescriptionWHEELCHAIR AGENT – PASSENGER SERVICE ATTENDANT

SUMMARY

• To fulfill the passenger services obligation for airline passengers who require a wheelchair either by
• necessity or for comfort.

PRIMARY DUTIES AND RESPONSIBILITIES

• Transport passengers safely to and from required locations remaining alert to potential hazards

which may cause an accident.

• Provide special assistance, general information, and directions to passengers as necessary in order

to provide positive passenger relations.

• Project a positive and friendly image when interacting with passengers, responding to inquiries

from airlines, staff, and the general public.

• Coordinate with dispatcher for assignments and gate agents regarding wheelchair assisted

passengers.

• Comply with all Transportation Security Administration (TSA) checkpoint screening

requirements and processes.

• Complete incident reports for accidents and out of the ordinary events while transporting

passengers.

• Complete wheelchair logs to document “pushes.”
• Must be able to lift, squat, stoop, push, stand, and bend throughout the course of a shift.
• Must be able to stand and walk throughout the course of a shift.
• Must be able to lift, carry, and/or hold 75 pounds or more.

QUALIFICATIONS

• High School Diploma or equivalent may be required in some locations.
• Must have reliable transportation
• Ability to read, writes, speak, and follow verbal and written instructions in English.
• Must be able to pass a drug and alcohol test as required (DOT or Non DOT) and submit to

random testing requirements.

ABOUT HUNTLEIGH USA CORPORATION

• Established in 1992 provides general and aviation security solutions and services to commercial and
• private companies. The company offers general security services, such as background checks, event
• security planning, retail loss prevention, risk analyses, security concept development, security
• guards/officer services, security surveys and audits, and security system design. It also provides security
• consultant services; and aviation and other related services, such as access control, aircraft guarding and
• cleaning, aircraft search, airline crew transportation, baggage security, charter flight screening, janitorial
• services, passenger screening, pre-board screening, skycap, and wheelchair services.

QualificationsQUALIFICATIONS

• High School Diploma or equivalent may be required in some locations.
• Must have reliable transportation
• Ability to read, writes, speak, and follow verbal and written instructions in English.
• Must be able to pass a drug and alcohol test as required (DOT or Non DOT) and submit to

random testing requirements.