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Associate Specialist, STS Service & Relationship Delivery (Tier 1) - Costa Rica
MSD · San Jose, San Jose, Costa Rica
About The Role
We are expanding our team: As an Associate Specialist, STS Service & Relationship Delivery (Tier 1), you will provide first-level support for Source-to-Settle (STS) inquiries, manage cases through ServiceNow and phone support, and ensure timely, high-quality customer service. Ideal candidates bring strong communication skills and a customer-focused approach.
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