Senior Maintenance Coordinator

Job Title

Senior Maintenance Coordinator

Job Description

Are you able to organize, monitor , and optimize maintenance activities as a Maintenance Coordinator within our Service Distribution team responsible for Benelux customers? Do you enjoy solving technical challenges while continuously looking for smarter and more efficient ways of working?

What will you be doing?​

In this responsible role, you will handle internal and external technical client issues and take ownership of the preparation, coordination, reporting, and follow-up of incidents and corrective service activities within a team of three other Maintenance Coordinators. We are dedicated to developing ourselves as a true business partner for our customers, and we are looking for talented people to help us achieve this.

At Vanderlande, we continuously strive to improve our ways of working. As a Maintenance Coordinator, you will not only coordinate maintenance activities but also contribute to process improvements, digitalization initiatives, and the implementation of innovative solutions that improve efficiency, service quality, and customer satisfaction. We believe data, automation, and emerging technologies such as AI can help us work smarter, and we encourage our employees to identify opportunities and challenge the status quo.

You will ensure that an effective line of communication is maintained with the customer and internal organization to minimize disruption to customer operations and professionally manage customer expectations. Strong listening and communication skills are key, as well as technical affinity and the ability to produce clear work instructions and professional customer communications.

Responsibilities​

As a Maintenance Coordinator, you help our organization improve service operations and deliver high-quality work and reporting through an effective and standardized way of working. In doing so, you are responsible for the following tasks:

• Plan, prepare, coordinate, organize, and follow up on multidisciplinary preventive and corrective service activities and service projects;
• Organize all required materials, tools, permits, and competencies necessary to execute service activities at customer sites;
• Evaluate, improve, and act as a backup for maintenance planning, execution, and follow-up activities;
• Communicate with customers and internal stakeholders to ensure work is executed according to schedule;
• Ensure technical maintenance activities are performed according to the service contract and system requirements;
• Inform, report, and advise customers regarding inspection results and follow up on required actions;
• Capture all relevant maintenance data in IBM Maximo, our ERP maintenance management system;
• Collect continuous improvement initiatives and, together with our Continuous Improvement team, translate these into aligned and standardized processes;
• Proactively identify opportunities to improve maintenance coordination processes and operational efficiency. By leveraging data, digital solutions, automation, and emerging technologies such as AI, you help optimize service delivery, reduce administrative workload, and enhance the customer experience.

What do we ask from you?

• A Bachelor degree in Mechatronics, Electrical Engineering, Software or Industrial Automation or comparable
• At least 3 years of relevant working experience, preferably in a technical service environment;
• Strong analytical skills and experience working with databases and spreadsheets;
• Excellent communication skills in both Dutch and English;
• Experience with ERP systems and an interest in further developing and optimizing business processes;
• Interest in process improvement, digitalization, automation, and emerging technologies such as AI, with the ability to translate innovative ideas into practical improvements within daily operations;
• A proactive mindset with a continuous improvement focus and the ability to challenge existing ways of working constructively.

Our Company

Vanderlande is the global leader for value-added logistics process automation at airports and in the parcel market. In this world of technology, we believe in people, especially those who are dedicated, customer-driven, and eager to continue learning throughout their careers.

This is embraced by our Vanderlande Academy and International Talent Development programs, with over 800 courses conducted every year. The focus is on freedom while being trusted to deliver, one of the reasons why we received the highest rating of three stars in the Best Employer survey (The Netherlands).

If you are ambitious and take your long-term career seriously, then please contact us to explore this opportunity to join a company at the top of its game. For more information or to apply for this challenging position, please visit careers.vanderlande.com.

What we offer

In the challenging and responsible position of Maintenance Coordinator, you will have the opportunity to make a significant contribution to industry-leading projects and collaborate with our dedicated colleagues and customers. We offer a position in an informal, international, and professional working environment with extensive opportunities for personal and professional development.

By joining our profitable and growing company, you will be able to achieve your goals and focus on your future.

This position offers a competitive salary range of €4.000 to €5.50 0 gross per month ( excluding 8% holiday allowance). By exceeding performance expectations, you may also have the opportunity to grow beyond this salary scale.

On top of your fixed salary, you will receive the following benefits

• 40 vacation days (20 statutory days and a flexible budget worth 20 days);
• Flexible working hours;
• Hybrid working (40% working from home and 60% in the office);
• A Health & Wellbeing budget of €300 per calendar year;
• Commuting allowance, including full reimbursement of public transport travel;
• Working from home allowance;
• Collective pension scheme and discounts on additional health insurance;
• On-site company health centers with gym facilities, physiotherapists, and occupational therapists;
• Vanderlande Academy and extensive training opportunities;
• Access to Vanderlande networks, communities, and initiatives;
• A great company restaurant and coffee bar with barista service.

Your application

So, if you would like to join a profitable and growing company that will enable you to reach your goals and focus on your future, then please apply now by completing the application form, and uploading your CV and covering letter. For more information, please contact Britt Laarhoven on +31 413 – 49 33 73 .

Diversity & Inclusion

Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

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Background screening

For this position it is possible that a background screening will be conducted. This screening can include checks such as verification of identity, qualifications or other relevant records, which may include criminal background or sanctions list checks, in accordance with our internal policies and applicable laws. Any job offer may be extended under the condition that the screening does not give reason to reconsider the hiring decision. Candidates will always be informed about the process and their rights before any screening is initiated