Receiving Operations

About the Role

We are looking for an experienced Inbound Supervisor to lead and oversee the receiving operation of a fast-growing grocery distribution center.

In this role, you will lead a team of Team Leaders and Receiving Officers , manage the flow of goods from supplier arrival through receiving and putaway handover, and ensure that every receipt is processed accurately, safely, and within the required timeline.

Key Responsibilities

• Plan the daily inbound schedule and allocate manpower based on truck arrivals and inbound volume.
• Supervise unloading, counting, PO receiving in the WMS, and putaway handover.
• Ensure all open receipts are closed on the same day with no end-of-shift backlog.
• Enforce cold chain, FEFO, expiry, and quality control requirements across ambient, chilled, frozen, and fresh products.
• Lead, train, and develop the receiving team while monitoring individual productivity and performance.
• Coordinate with Planning, Commercial, and Suppliers to ensure smooth inbound operations.
• Monitor inbound volumes, productivity, and open receipts.
• Identify recurring operational issues and support process and system improvements.
• Maintain strong floor presence and ensure compliance with warehouse procedures and standards.

• Bachelor's degree in Supply Chain, Logistics, Industrial Engineering, Business , or equivalent experience.
• 3–5 years of experience in warehouse operations, including 2+ years supervising a receiving/inbound team .
• Experience in Grocery, FMCG, Retail, or Food Distribution , preferably with multi-temperature handling.
• Hands-on experience with WMS , including receiving, PO/ASN, and putaway.
• Strong Microsoft Excel skills.
• Solid knowledge of Food Safety, Cold Chain, and Expiry Control .
• Proven people management and strong warehouse floor presence.
• English and Arabic , written and spoken.
• Willingness to work shifts, weekends, and peak seasons .