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CX Optimization Analyst

Fa Ewjt Saasfaprod1 · Karnataka, India

On-siteImported listingfull-timeabout 2 months ago

About The Role

We are seeking a Data Analyst to support optimization initiatives across Chatbot and Voice AI solutions. This role focuses on analyzing conversational data, identifying customer experience gaps, evaluating Virtual Assistant (VA) journey performance, and generating actionable insights to improve automation outcomes and customer satisfaction.

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