WonderWorks Seasonal Team Member - Multiple Positions Available

Do you have a knack for creating wonder and sparking imaginations? Flip everything you know about work upside-down! WonderWorks is looking for dynamic people to join our team. WonderWorks Orlando is an indoor amusement park that combines education and entertainment with more than 100 hands-on exhibits that challenge the mind and spark the imagination.
Weekly Pay Every Friday! $17/hour
Access to discounts to WonderWorks and other Orlando Attractions!
401K Plans available after 90 days of employment
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Food & Beverage Attendants
$17/hr
Food & Beverage Attendants
strive to create a WONDERful dining experience for our guests! Food & Beverage Attendants take orders at the register, then prepare and fulfill orders for guests in a friendly and efficient manner.
Positively welcome, greet, and engage with all guests in the café area
Take and prepare orders for guests in a high-volume environment
Operate point-of-sale system to process guest orders
Stock food and beverages according to FIFO methods and health code
Ensure all tables and seating areas are clean, and the condiment area is stocked
Perform other duties as assigned
Dinner Show Server
$11.50/hour + Tips
Dinner Show Servers
are at the forefront of creating WONDERful dining experiences for our guests! Dinner Show Servers are the face of the affair and ensure an amazing experience by preparing the dining area for showtime and fulfilling guests’ food and beverage orders throughout the show to maintain an entertaining atmosphere!
Ensures all tables and seating areas are set properly and food items are prepped according to guest counts
Greets newly seated guests in a timely manner with excellent customer service
Takes and delivers alcohol, assorted beverages, and food orders to assigned tables
Follows up with guests to ensure satisfaction; serves and replenishes beverages and food as necessary
Anticipates guest needs, replenishes drink and food as needed
Maintains dinner show room appearance through pre-bussing tables and cleaning floor surfaces
Performs other duties as assigned
Ropes Course Attendants $17/hr
Ropes Course Attendants
help guests climb to new heights and conquer their fears on our multi-level ropes course! Ropes Course Attendants harness our guests, relay important safety information, and then get the guests started on their WONDERful adventure upwards!
Greet and welcome all guests that enter the ropes course area
Instruct, lead and supervise guests safely through the ropes course by following standard operating procedures
Follow standard operating procedures and ensure that guests meet all height, weight, and clothing requirements
Properly fit harnesses adhering to WonderWorks’ training and course manufacturer’s requirements
Prolong standing, walking, balancing, stooping and climbing to various areas of the attraction
Perform other duties as assigned
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Exhibits I/II
$17/hr
Exhibits Attendants
positively interact with our guests and help spark their imagination by inviting them to enjoy exciting attractions like our Bed of Nails, Wonder Coaster, and Astronaut Training Gyroscope. Exhibits Attendants safely operate our thrilling rides while ensuring guests have a WONDERful experience!
Welcome, greet, and engage with guests in the assigned area while answering questions and providing information as appropriate with a positive attitude
Ensure each guest understands and meets all safety requirements, i.e. height and weight requirements
Operate all exhibits in a safe manner
Prolong periods of standing, stooping, bending, and walking to various areas of the attraction
Act as a guide to the Laser Tag facility by explaining how the games work and the safety rules, demonstrating the function of the Laser Tag vest and gun, and preparing the guests for playtime
Courteously respond to guest inquiries and comments by providing timely and accurate information about Laser Tag, arcade games, and other basement amenities
Assist guests with arcade games
Maintain the arcade prize counter for ticket redemption, ensuring redemption items remain stocked and organized
Maintain exhibit appearance and cleanliness according to WonderWorks standards
Perform other duties as assigned
Admissions Attendant
$17/hr
Admissions Attendants
are the first to interact with our guests as they welcome them into the adventure of the upside-down building. Admissions Attendants are an intrinsic part of positive ticket sale interactions including sharing valuable information with guests, setting the tone for the WONDERful experiences they have in store for them inside the attraction!
Greet, welcome, and interact with all guests as they enter and exit the attraction
Answer guest questions and offer assistance in a friendly manner that provides exceptional customer service
Accurately process transactions through a point-of-sale system including proper cash handling in a high-volume environment
Upsell guests on additional services offered at the point of sale including combo tickets, souvenir books, and ticketed shows if applicable
Answer phones and courteously redirect calls to the appropriate department
Maintain a clean and organized work environment
Perform other duties as assigned
Retail Attendant
$17/hr
Retail Attendants
proactively engage with guests in a friendly manner and use their product knowledge to help them discover the perfect novelties to remember their WONDERful experience in the upside-down building! Retail Attendants provide excellent customer service while accurately processing transactions through the point-of-sale system.
Greets, welcomes and interacts with guests as they enter and exit the retail area
Process transactions and returns utilizing the point-of-sale system, with a strong attention to detail when handling cash, credit, and applying discounts
Provide excellent customer service by anticipating guest needs, locating products for guests, and answering any questions about the attraction
Provides an interactive guest experience through the utilization of suggestive sales techniques and product demonstrations in a positive and outgoing manner
Keep retail area stocked ensuring shelves and racks are neat, orderly, and merchandise is well displayed
Performs other duties as assigned
Minimum requirements for all positions
:
Observational skills to ensure safe practices and recognize guest needs
Excellent communication skills and customer service skills
Ability to stand, stoop, bend, and walk throughout the work area for prolonged periods
Ability to lift and/or move up to 45 pounds
Our ideal candidate will be able to work any shift including nights, weekends, and holidays;
must be available to work ANY shift time at least one weekday (Monday-Friday) AND weekend day (Saturday/Sunday)
Previous themed entertainment experience is preferred
Job Types: Seasonal, Part-time
WonderWorks is an Equal Opportunity Employer. Candidates are subject to background checks. On-the-job training is provided upon joining. Regular attendance is required.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.
Now that you know more about the role, help us learn more about your professional skills! Please follow the steps to apply today!