Danish speaking Support Analyst in a Fintech Account in Bulgaria

Danish-Speaking FinTech Customer Support Analyst – Relocate to Sofia, Bulgaria 🇧🇬

Start your international career with Mercier Consultancy!

Are you a Danish speaker looking for an exciting opportunity in the fast-growing FinTech industry? Join Mercier Consultancy and relocate to the vibrant city of Sofia, Bulgaria , where you'll work with a leading FinTech company while enjoying an affordable lifestyle, a welcoming international community, and excellent career growth.

What You'll Do

• Support Danish-speaking customers via phone, email, and chat.
• Assist with account management, digital payments, and FinTech-related enquiries.
• Investigate and resolve customer issues with accuracy and professionalism.
• Collaborate with internal teams to deliver outstanding customer experiences.
• Maintain detailed records using CRM systems.Why Move to Bulgaria?
• 🌍 Affordable Cost of Living – Enjoy a high quality of life with lower living expenses than many Western European countries.
• ☀️ Great Climate – Experience warm summers, snowy winters, and over 2,000 hours of sunshine each year.
• 🏔️ Beautiful Nature – Explore mountains, beaches, ski resorts, and national parks all within a few hours of Sofia.
• 🍽️ Rich Culture & Cuisine – Discover historic landmarks, lively cafés, delicious local food, and a thriving social scene.
• ✈️ Easy Travel – Bulgaria's central location makes weekend trips across Europe quick and affordable.
• 🌐 International Community – Meet professionals from across Europe and build your global network.
• Ready for Your Next Adventure?
• Take the next step in your career with Mercier Consultancy and enjoy the opportunity to live and work in one of Europe's most exciting emerging destinations.
• Apply today and start your new life in Sofia, Bulgaria!

Requirements

• Native or fluent Danish and good English skills.
• Strong communication and problem-solving abilities.
• Customer service experience is an advantage but not essential.
• Interest in FinTech and digital financial services.
• EU citizenship or the legal right to work in the EU.

Benefits

• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• More than fifty benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses
• Financial support during relocation