ServiceNow Technical Consultant

Job Title: ServiceNow — Technical Consultant End Client: Confidential end client (Fort Bragg-Fayetteville program) Duration: 13+ months Rate-$55/hr. W-2 Location : Fort Bragg-Fayetteville, NC — Onsite Contract Travel : Non-local (traveler) candidates are responsible for their own travel costs C2C ROLE OVERVIEW The client is seeking a highly certified and experienced Senior ServiceNow Technical Consultant to lead and deliver complex ServiceNow implementations and solutions. This role demands deep technical expertise, strategic thinking, and a passion for driving digital transformation through the ServiceNow platform. KEY RESPONSIBILITIES Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules • Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions • Provide technical leadership and mentorship to junior consultants and developers • Customize and configure ServiceNow applications using best practices and maintain platform integrity • Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools • Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards • Stay current with ServiceNow releases and proactively recommend platform enhancements • Support pre-sales activities including solutioning, demos, and proposal development REQUIREMENTS / MUST-HAVES Bachelor's or Master's degree in Computer Science, Information Technology, or related field • 5+ years of hands-on experience with ServiceNow platform development and administration • Proven track record of successful ServiceNow implementations in enterprise environments (2+ years) • Strong understanding of ServiceNow architecture and data model • Proficiency in JavaScript, GlideScript, Flow Designer, and ServiceNow Studio • Experience with Agile methodologies and DevOps practices • Excellent communication, presentation, and stakeholder management skills REQUIRED SERVICENOW CERTIFICATIONS (BY LEVEL) • Junior — CSA and at least 1 CIS (any) and CAD • Intermediate — CSA and at least 2 CIS (any) and CAD • Senior — CSA and at least 3 CIS (any) and CAD