Admin officer

Job Summary IT Engineer responsibilities are: General • Provide technical support and network administration, network security, routing, error detection and correction. • Able to work effectively with all levels of management, staff and users. • Able to deal with and prioritize multiple tasks in a time-sensitive environment. • Consistently maintain a positive attitude and enjoy helping people. • Excellent communications, organizations, and committed to provide exceptional client services. IT/Networking Specialist: • Maintenance of windows LAN’s including workstations, servers, print servers, hubs and cabling for the head office • Implement file system security and fault tolerance and created access rights for various levels of staff. • Configure a remote site connection and setup dynamic reports scheduler to ease operations. • Anticipate and resolve network problems such as installation, login & IP Address problems. • Administer 225+ user accounts, Configured and implemented windows workstations. • Implement Corporate Enterprise backup System. Technical Support Specialist: • Team with corporate IS/IT support group to diagnose and correct issues. • Conduct software application training and provide end user service and support for stand alone computers, LAN/WAN settings, software and hardware setting. • Analyse, troubleshooting and solved hardware & software conflicts in a timely and accurate manner. Storage • Manage inventory of all servers and PC (Desktop and Laptop) HP, IBM, SONY, DELL and TOSHIBA, and all Printers and all scanners. Job Specifications Required Educational Level: Associate Degree in Computer Technology Required Experience: Over 7 Years of diversified IT experience including networking, administration and documentation and IT Policy Professional Knowledge: IT network / IT management /IT Technical Support Skills & Abilities (Competencies): Operating Systems, Office and Devices: • Microsoft windows9x/NT/2000/ME/XP/Vista/win7, Office XP/2000, 2003, 2007, MS project 2000, 2003, 2007 and MS Visio. Well acquainted with PC Compatibles (installation, problem diagnostics and troubleshooting), HD’s, and CPUs, motherboards, expansion cards, printers and removable drives Networking: • Maintaining Network Administration of Microsoft Windows NT 4.0, 2000, 2003 & 2008. I am proficient in installation, configuring, troubleshooting and Maintenance of Cisco Routers, SonicWALL firewall DDN Lines, Windows 2000 , 2003 & 2008 Server, ISA proxy servers, and Exchange 2000 , 2003, 2008 Network security TVD (Total virus defense) and Office Scan 95 & Kaspersky to protect virus free from server including Local area Network (LAN) and Wide Area Network (WAN). Maintaining and supporting with Windows NT 2000 , 2003 & 2008 Server clients. • Maintaining and trouble shooting Lease lines over LAN & WAN. • Windows 2000, 2003 Server and Advanced Server, Exchange Server, ISA Server, Novell Netware, Novell GroupWise/ZENwork. • Troubleshooting networks and server problems, WINS/DNS/DHCP/HTTP/HTTPS/RPC configuration. • TCP/IP Ethernet Networking – DHCP and static addressing. • LAN/WAN, Routers, Switches, Internet connectivity and Fiber Optic • TCP/IP, FTP, TELNET, IPCONFIG, PING, SMTP, IPX/SPX, etc. Operating Systems, Office and Devices: • Microsoft windows9x/NT/2000/ME/XP/Vista/win7, Office XP/2000, 2003, 2007, MS project 2000, 2003, 2007 and MS Visio. • Well acquainted with PC Compatibles (installation, problem diagnostics and troubleshooting), HD’s, and CPUs, motherboards, expansion cards, printers and removable drives. Required Languages: English / Arabic Required Training: Networking, IT equipment maintenance, Security Communication Channels Internal Employment Relations: Executive Managing Officer, Technical Director, Discipline Managers, Finance, Administration External Employment Relations: IT Suppliers, Internet Service Provider, STC Duties and Responsibilities Formulating Policies and Objectives and Proposing Strategies • Annual Business planning and budgeting Executive & Technical Duties • Technical IT Department Maintenance includes all IT related hardwares and softwares Provide all of the above services to SEPCO