Warehouse Manager (3PL & Replenishment)
virtuhire · South Africa
About The Role
# Warehouse Manager (3PL & Replenishment)
> VirtuHire · South Africa (Remote) · Full-time · Posted 2026-07-23
**Workplace:** remote
## Description
### **Location**
Fully Remote (Open to candidates based in South Africa, Egypt, the Philippines, and other locations with sufficient overlap with UK/US business hours)
### **Reports To**
Logistics Team Leader
### **Direct Reports**
Operational Assistant(s) – 3PL & Replenishment
### **Markets Supported**
- United States
- Canada
- United Kingdom
- Europe
- Strategic input into future China-based centralised warehousing
### **Role Overview**
We are seeking a highly analytical, commercially minded, and proactive **Warehouse Manager** to oversee the day-to-day performance of an international third-party logistics (3PL) network while driving strategic warehousing and inventory initiatives.
This position combines operational warehouse management with commercial analysis, requiring the successful candidate to evaluate logistics solutions, identify cost-saving opportunities, optimise inventory performance, and provide data-driven recommendations to senior leadership.
The ideal candidate will possess advanced **Excel** and **Power BI** skills and demonstrate practical experience using AI tools such as **ChatGPT**, **Claude**, or similar platforms to automate reporting, improve operational efficiencies, and streamline analytical processes.
## Requirements
### **Key Responsibilities**
### **3PL & Warehouse Management**
- Manage relationships with third-party logistics providers (3PLs) across the US, Canada, UK, and Europe.
- Analyse, cost, and implement new 3PL partnerships in existing and new international markets.
- Oversee warehouse inventory management, ensuring efficient storage layouts and picking processes.
- Maintain inventory accuracy across all warehouse locations.
- Ensure inventory systems are updated in real time.
- Coordinate annual stock counts and investigate stock variances.
- Work closely with Finance, warehouse partners, and auditors during stock reconciliation processes.
- Develop, monitor, and improve warehouse KPIs.
- Ensure all third-party logistics providers consistently meet agreed Service Level Agreements (SLAs).
### **Fulfilment, Courier & Amazon Operations**
- Coordinate daily order fulfilment across international warehouses.
- Ensure all customer orders are accurately prepared and dispatched by warehouse partners.
- Select the most cost-effective courier solutions while maintaining required delivery timelines.
- Recommend the most suitable fulfilment methods across:
- Amazon FBA
- Amazon FBM
- Website Orders
- eCommerce Platforms
- Trade Customers
- Maintain working knowledge of Amazon Seller Central, Amazon FBA, Amazon FBM, and Amazon Global Logistics (AGL).
- Support replenishment planning across Amazon fulfilment centres.
### **Commercial Analysis & Strategic Projects**
- Develop and manage annual warehouse forecasts, including:
- Inbound volumes
- Outbound volumes
- Storage requirements
- Warehouse resource planning
- Manage peak season forecasting.
- Evaluate the commercial viability of establishing a centralised international warehouse.
- Assess global warehousing and distribution options.
- Analyse shipping routes, freight costs, warehouse costs, and shipment timing.
- Identify new warehouse and logistics opportunities.
- Prepare business cases and strategic recommendations for senior management.
- Reduce or eliminate port demurrage charges.
- Lead investigations into damaged or faulty inventory and communicate findings to the Supply Chain team.
### **Required Skills & Experience**
### **Essential**
- Minimum **3 years' experience** managing international logistics and third-party warehouse operations.
- Strong experience managing multiple 3PL partners.
- Advanced Microsoft Excel skills, including:
- Complex formulas
- Pivot Tables
- Data analysis
- Strong Power BI experience.
- Excellent analytical and commercial decision-making abilities.
- Experience preparing business cases and presenting recommendations to senior management.
- Working knowledge of:
- Amazon Seller Central
- Amazon FBA
- Amazon FBM
- Amazon Global Logistics (AGL)
- Experience managing supplier relationships and monitoring SLA performance.
- Excellent written and verbal communication skills.
- Comfortable presenting operational data to senior stakeholders.
- Highly organised with the ability to work independently in a fully remote environment.
- Proven experience improving warehouse and inventory processes.
- Practical experience using AI tools such as ChatGPT or Claude to automate reporting or improve operational workflows.
### **Desirable**
- Experience using SAP ByDesign or another ERP system.
- Previous people management experience.
- Experience with China-origin international freight.
- Understanding of customs procedures.
- Experience managing courier accounts.
- Experience evaluating fulfilment channels across:
- Amazon FBA
- Amazon FBM
- Website fulfilment
- eCommerce platforms
- Trade distribution
## Apply
[Apply at VirtuHire](https://apply.workable.com/virtuhire/j/992E9A8B40/apply)
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