205 - Site Manager - Hackettstown Medical Center - Full time

DescriptionValet Team Site Manager

Onsight Healthcare has been contracted to support Hackettstown Medical Center in Hackettstown, New Jersey!

Full-time Manager Role w/Benefits | $18/hour | Monday – Friday | Weekends Off

Are you a people-oriented individual with a tenacious work ethic and compassionate personality? Onsight Healthcare is seeking an experienced, hands-on leader to join our team! Step into an exciting career where you'll lead our Valet Team that directly impacts the daily experience of hospital patients, guests, and staff across one of New Jersey's most respected healthcare systems.

Why choose to work for Onsight Healthcare?

Meaningful Impact - Be part of a supportive team that brings comfort and world-class customer service when most needed.

Professional Growth - Develop valuable managerial skills in a dynamic, fast-paced healthcare environment.

Positive Work Environment - Join a company that values teamwork, inclusivity, respect, and employee well-being.

Shift Details

Site Manager will work a minimum of five 8-hour shifts Monday - Friday
Shifts will vary based on business needs

Typical Shifts Range From
Monday - Friday
8:00am - 4:00pm
As the Site Manager, the person must be able to work outside these times depending on business needs

Minimum Requirements

A High School Diploma or equivalent is required
Eligible to work for any U.S. Employer
Possess a clean driving record for the past 5 years.
Possesses a valid, in-state, active driver's license (No temp license or permits accepted.)
At least two years of supervisory or management experience required
Must be comfortable/have experience with providing valet services and driving a variety of vehicles

Key Responsibilities

Daily training, coaching, and development of the team
Create and manage the schedule of direct reports
Establish and maintain a friendly working relationship with hospital staff and management
Assist the team with all daily valet services that are required of your team.
Use weekly customer service metric reporting to deliver a white-glove customer service experience
Demonstrate leadership skills and maintain a high bar for what customer service looks like for your team
Responsible for reporting and documenting incidents, accidents, or claims with the appropriate HR representative

About You

You are a dedicated and compassionate leader with a genuine passion for helping others. A team player who leads with empathy and is eager set up your team for success. You show a commitment to continuous learning in healthcare practices, have amazing interpersonal skills, and are an active listener. You know how to de-escalate difficult situations and how to keep a calm and composed demeanor in stressful situations. Never asking someone else to do something you wouldn’t do yourself, you are always ready to “roll up your sleeves” and lead by example to get the job done.

Are you ready to embark on a rewarding career where your dedication and service make a difference? Apply now to lead our team. Let’s drive excellence together!
QualificationsJob Summary and Qualifications

As the Site Manager for our Hospitality and Valet Team, you and your team of direct reports will ensure operational excellence and a superior patient/guest experience within your location: Welcoming patients & guests, parking/retrieving their vehicles, and assisting with loading/unloading of their vehicles, you and your team will be the embodiment of customer service! Being the first and last impression for patients and guests during their hospital visit, your team continuously and consistently elevates the patient experience.

Location

Hackettstown Medical Center in Hackettstown, New Jersey

Shift Details

Site Manager will work a minimum of five 8-hour shifts Monday - Friday
Shifts will vary based on business needs

Typical Shifts Range From
Monday - Friday
8:00am - 4:00pm
9:00am - 5:00pm
As the Site Manager, the person must be able to work outside these times depending on business needs

Job Responsibilities

The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties/responsibilities may be assigned, and as an Onsight employee, you will be held to the highest professional standards.

Will operate a laptop/tablet daily to manage communication, run reports, complete trainings, and check in guests' vehicles
Create and manage the schedule of all direct reports
Daily training, coaching, and development of the team
Use weekly customer service metric reporting to deliver a white-glove customer service experience
Motivate and empower a team to provide world-class hospitality/valet services
Demonstrate leadership skills and maintain a high bar for what customer service looks like for your team
Will effectively build relationships with patients, guests, and hospital staff!
Responsible for reporting and documenting incidents, accidents, or claims with the appropriate HR representative
Always maintain proper staffing levels to ensure superior customer service and operating standards are met through proper scheduling and “in the moment” coaching of your team
Attracting, hiring, and retaining a diverse team of top talent

Position Requirements

A High School Diploma or equivalent is required
Eligible to work for any U.S. Employer
Possess a clean driving record for the past 5 years.
Possesses a valid, in-state, active driver's license (No temp license or permits accepted.)
At least two years of supervisory or management experience required
Must be comfortable/have experience with providing valet services and driving a variety of vehicles
Ability to pass all onboarding screening processes
Work a flexible, full-time schedule that includes days, evenings, weekends, and holidays as needed
Adequately operate apps/technology on a tablet and learn new software that may have to be applied to the daily tasks for this role
Ability to move with urgency and speed
Safely and physically able to lift up to 50 lbs
Will effectively build relationships with hospital staff, patients, guests, and team
Can communicate clearly/effectively and is able to motivate/lead a diverse team
Must prioritize multiple tasks in a fast-paced environment
Ability to work in a standing position for hours at a time in an outdoor environment
This role will require continuous physical engagement in an outdoor environment that at times may include being exposed to harsh elements, including severe cold weather, rain, sleet, snow, and other inclement weather
Physical involvement will include walking, standing, pushing, and pulling of various luggage/belongings in and out of a patient’s vehicle, all while delivering outstanding customer service
Must be able to speak, read, and write Standard English
Drive a manual transmission (not required but a plus)

Hospital Requirements

Additional hospital requirements may apply

Compensation

$18.00/hour
DailyPay App available (fees may apply)
Advancement Opportunities
Annual Merit-Based Pay Raises

Benefits

Uniforms provided
Accrued Paid Time Off (PTO)
Medical, Dental, and Vision Insurance available
Short and Long-term Disability Insurance available
Life and Accidental Insurance available

Onsight Healthcare provides our healthcare partners with comprehensive valet, healthcare, and customer service solutions that focus on patient care. Our business is not just delivering creative multi-service solutions, but building dynamic teams that function as an extension of our clients' healthcare facilities.

Onsight Healthcare is proud to be an Equal Employment Opportunity employer. We want applicants of diverse backgrounds and hire without regard to race, color, gender, religion, national origin, ancestry, disability, age, sexual orientation, or any other characteristic protected by law