Service Support Clerk - Austin Subaru

DescriptionAustin Subaru is in need of a Service Support Clerk to help manage repair orders. The Service Support Clerk is responsible for creating, invoicing, booking, and closing repair orders. Previous experience is a plus but not a must. This is a full-time position.

Responsibilities include but are not limited to:

Greeting customers with a friendly, professional attitude

Walk around inspections with Customer when the car is loaned out

Coordinating loaner car transportation for customers

Providing basic information and assistance in person and over the phone

Performing accurate data entry into company systems

Completing light filing and maintaining organized records

Assisting the front desk or service team when needed

Monitoring office supplies and notifying management when replenishment is needed

Maintaining a clean and organized work area

Supporting administrative projects or other tasks as assigned by management

Qualifications:

Professional appearance and demeanor at all times

Punctuality in reporting to work

Adaptive to change

Strong work ethic

Strong organizational skills

Great verbal and written communication skills

Computer literate

Must have held a valid driver's license for at least 1 year

Must be at least 18 years of age to be considered

Hours:

This is a full-time position

40 hours per week

Compensation:

Starting at $20 an hour

CAG is proud to be an equal opportunity employer. We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment.

As a forward-thinking, adaptive, and supportive company, we seek others who care about providing a transformational environment where everyone has a voice and opportunities to succeed. We encourage all interested candidates to submit an application.

Core Values:

Transformational Not Transactional - Be Transformational

We do what we say we're going to do
We encourage and support each other
We're committed to continuous growth

BenefitsView benefit details here: <https://www.continentalautomotivegroup.com/cagaustin/website/HRBenefits/Employee_Benefits.png>

The Continental Automotive Group is an equal opportunity employer and a drug free workplace.

All Continental Automotive Group Full-Time Employees Receive:

Employer Paid Dental Insurance

Employer Paid Life Insurance

Employer Paid Medical Insurance

Employer Paid Health Savings Account Contribution

Employer Paid Flu Vaccinations Every Fall

Employer Percentage Matching for 401k

Employer Paid Parental Leave

5 Paid Bereavement Leave Days/Year for immediate family members (after 60 days)

5 Paid Time Off Vacation Days/Year (60 days - 1 year)

14 Paid Time Off Vacation Days/Year (1 year - 3 years)

19 Paid Time Off Vacation Days/Year (3 - 7 years)

24 Paid Time Off Vacation Days/Year (7+ years)

Annual Christmas Bonus Based on Tenure

Annual Christmas Party

Annual Employee Appreciation Dinner

Employee Vehicle Purchase Program

Employee Discounts on Collision Repair, Parts, and Service

Bi-Weekly Pay Periods, Paid on Fridays

Holidays: Thanksgiving, Christmas & New Years

Employer Paid Lunches Every Saturday

Employer Paid Lunches/Dinners - Special Occasions (Blood Drives, Birthdays, Awards, etc.)

Access to In-House Insurance Agency

Access to In-House Marketing Agency

Voluntary Life Term and Whole Insurance

Voluntary AFLAC Supplemental Coverages, Voluntary Vision plan, Pet Insurance, and Legal Shield

$200 Donation to Charity of Your Choice with Approval

We strive to take excellent care of our employees, so that they will strive to take excellent care of our clients!

CAG is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 220-0988.