Sales Support Consultant

31 August 2026 (Vacancy) Sales Support Consultant (B5): Oshakati branch Closing date: 4 September 2026 Job Family Sales and Services Job Purpose To increase client base by selling financial services products to clients to achieve Nedbank's strategic goals. Providing operational support to Personal Banker including assistance with risk management of client portfolio. Minimum Experience Level 2 – 3 years in a customer service and/or sales environment, in a financial institution Job Responsibilities Providing operational support to Personal Banker including assistance with risk management of client portfolio. Attending to all routine and administration matters relevant to a portfolio of clients. Ensure that clients are kept up to date with bank related changes influencing them. Understand and is able to market transactional product as well as identify cross-sell opportunities and prompt banker to pursue through effective updating and monitoring of client portfolio. Sound experience in all aspects of sales administration and banking in general. Understanding of banking environment ( products, processes systems and mechanism). Must be customer service oriented with excellent interpersonal and communication skills. Must have a high degree of self-confidence, be able to work independently and must be a self-starter. Minimum Requirements Grade 12 (25 points) and a diploma or degree in finance or banking related studies. 2-3 years in a customer service and/or sales environment in a financial institution. Computer literacy (MS Word, MS Excel, MS PowerPoint). Applicant will be required to work on Saturdays. Code of Conduct Technical / Professional Knowledge Customer service principles Relevant product knowledge Client service management Client service principles Cluster Specific Operational Knowledge Governance, Risk and Controls Behavioural Competencies Building Customer Loyalty Applied Learning Work Standards Communication Managing Work Stress Tolerance People Specification Affirmative Action Candidates are encouraged to apply. (Please note that only shortlisted candidates will be contacted) --------------------------------------------------------------------------------------- For any assistance or more info please contact the Nedbank Recruiting Team +264 61 295 2222 Namibia