ISV Customer Care & Project Coordinator

In this role, you will be responsible for ensuring excellent service levels and maintaining high customer satisfaction across all assigned accounts, including full ownership of MRO business and special orders. You will manage all aspects of the account post-booking, oversee the lifecycle of customer orders, and provide ongoing support for accounts payable and issue resolution. The position requires strong communication and coordination skills to collaborate effectively with internal and external stakeholders, ensuring seamless execution and continuous improvement of customer care processes.