About The Role

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Talent Acquisition Coordinator is a key partner in supporting Macy's Credit and Customer Services (MCCS) by managing interview operations and ensuring smooth, efficient hiring processes. This role aligns with staffing priorities, tracks candidate pipelines, and provides operational support to enable a seamless hiring experience. Acting as a liaison between the centralized recruiting team and MCCS leadership, the Talent Acquisition Coordinator supports high-volume hiring while allowing People Leaders and Directors to focus on delivering exceptional customer experiences. The role combines strong communication, process management, and operational expertise to maintain organized, consistent, and candidate-focused recruiting practices.

What You Will Do

Hospitality & Service Mindset

Drive a culture of hospitality within talent acquisition by proactively supporting recruiters, People Leaders and business partners
Anticipate the needs of hiring managers by providing guidance and resources to ensure a smooth and professional hiring process
Serve as a trusted partner to regional store leadership, facilitating collaboration, support, and problem-solving.
Communicate effectively with leaders, HRBP’s and business partners to surface trends, challenges, and candidate flow insights
Support MCCS teams by providing timely updates, reporting, and recommendations to drive hiring success
Proactively check in with screening and interviewing teams to gather feedback on candidates and adjust sourcing strategies accordingly

Team Workflow & Prioritization

Organize and prioritize sourcing and recruiting activities to maximize team impact
Share insights and trends on candidate flow, challenges, and opportunities to guide hiring decisions
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
In addition to the essential duties mentioned above, other duties may be assigned.

Who You Are

Experience in sourcing or recruiting, ideally in retail or high-volume environments.
Strong organizational skills and ability to prioritize tasks in a fast-paced environment.
Excellent communication and collaboration skills to serve as a liaison across teams.
Attention to detail and proficiency with Oracle and Microsoft Office.
A service-oriented mindset with a commitment to supporting team and regional success.
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
Willing to travel to stores as needed.
Must be able to:
Understand and communicate effectively with customers, co-workers, candidates and supervisors
Read and understand employment policies and safety rules/procedures in English.
This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems. Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include

Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.