IPG Account Manager

iNFINITUM is a client-oriented organization that continuously evolves. Our team consistently extends its capabilities to meet exact needs based on specific business requirements, with customers coming from a wide range of industry sectors.

At iNFINITUM, our success depends on our people, productivity, and procedures. We believe that the continuous success of our projects depends upon the outstanding performance of our highly skilled and trained staff. Providing access to modern professional training designed in line with real-world challenges is paramount to that success.

We are seeking an experienced and results-driven B2B Account Manager / Sales Specialist to drive growth across our Workplace & Visual Technology solutions portfolio, including Audio Visual (AV) systems, Managed Print Services (MPS), Large Format Printing (LFP), and Digital Signage solutions.

Responsibilities

• Promote and position the company’s workplace technology portfolio, specializing in Audio Visual (AV) solutions, Managed Print Services (MPS), Large Format Printing, and Digital Signage .
• Manage and develop relationships with strategic B2B clients and key accounts.
• Act as the main point of contact for assigned customers, ensuring high satisfaction and retention.
• Develop and execute account plans to achieve revenue, profitability, and growth targets.
• Identify upselling, cross-selling, and new business opportunities within existing accounts.
• Build strong relationships with decision-makers, procurement teams, facilities, and IT departments.
• Understand clients’ business needs and provide tailored solutions and commercial proposals.
• Lead contract negotiations, pricing discussions, renewals, and commercial agreements.
• Monitor sales performance, account profitability, forecasts, and KPIs.
• Collaborate with Sales, Pre-Sales, Marketing, Operations, Finance, and Customer Service teams to deliver customer commitments.
• Resolve customer issues and ensure timely follow-up and effective problem resolution.
• Conduct regular business reviews and present performance, opportunities, and action plans to clients.
• Monitor market trends, competitors, and customer developments to identify growth opportunities.
• Maintain accurate customer information, sales activities, forecasts, and pipeline data in the CRM.
• Prepare regular reports on account performance, sales pipeline, revenue, and customer activity.
• 5+ years of experience in B2B sales, key account management, or business development or a similar commercial role.
• Proven track record of achieving sales targets and growing strategic accounts.
• Strong experience managing complex B2B customer relationships and negotiations.
• Excellent communication, presentation, negotiation, and influencing skills.
• Strong commercial and analytical mindset with the ability to interpret sales and financial data.
• Ability to build trusted relationships with senior-level stakeholders and decision-makers.
• Customer-focused, proactive, and results-oriented approach.
• Strong organizational and time-management skills, with the ability to manage multiple accounts and priorities.
• Good knowledge of Microsoft Office, particularly Excel and PowerPoint.
• Fluent English; additional languages are an advantage.
• Driver’s license is a must.

Nice to have

• Bachelor’s degree in Business Administration, Marketing, Sales, Economics, or an IT-related field.
• Friendly and Dynamic Working Environment.
• Competitive Remuneration package directly dependent on the candidate's qualifications and experience.
• Opportunities for Continuous Learning of state-of-the-art technology and career development.
• Private Health and Medical Cover.
• Work-Life Balance initiatives.
• The opportunity to work in a diverse environment with talented colleagues
• Hybrid Work Model