Technical Support Representative - Davao City

# Technical Support Representative - Davao City

> Tasq Staffing Solutions, Inc. · Davao City, Philippines · Full-time · Posted 2026-08-19

**Workplace:** on_site

**Department:** VOL-T5CPH148

## Description

We are looking for Call Center Agents to join a fast growing account in Davao City. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling.

**Key Responsibilities**

• Respond promptly and professionally to customer inquiries via phone, email, and chat
• Resolve customer issues and complaints with a focus on first-call resolution
• Maintain accurate and comprehensive records of customer interactions
• Collaborate with team members to improve customer service processes
• Provide product and service information to assist customers with their needs
• Proactively identify opportunities to enhance the customer experience
• Meet or exceed individual and team performance targets

## Requirements

• At least High School Graduate (Old Curriculum) with or without BPO Experience
• Must be conversant in both spoken and written English
• Amenable to work fully on-site in Davao City
• Amenable to work on shifting schedule
• Can start ASAP
• Must be resourceful and able to solve problems while ensuring compliance to processes and policies
• Able to collaborate with other team members and is receptive to feedback

## Apply
[Apply at Tasq Staffing Solutions, Inc.](https://apply.workable.com/tasq-work/j/F56F5D1F05/apply)
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