Qualtiy Coordinator

# Qualtiy Coordinator
> Rentokil Initial · Salmiya, Kuwait · Full-time · Posted 2026-07-23
**Workplace:** on_site
**Department:** ASIA & MENAT
## Description

Rentokil Boecker® Quality Coordinator is held accountable for the below job responsibilities

● Conduct basic internal audits on the sales and operations department and identify non-conformities in the processes.

● Provides, compiles and reports accurate data to management for internal use upon request.

● Verifies accuracy of client files to determine eligibility, and accuracy reporting according to the company guidelines, policies and procedures.

● Handles data collection with high sensitivity of all methods: courtesy calls, CVC, call back follow up call, audit calls, and courtesy visits.

● Receives client complaints and call back data, communicates and follows up with concerned stakeholders to ensure client satisfaction.

● Records accidents at clients’ premises and identifies root causes in order to avoid their reoccurrence.

● Performs internal audits on operations departments of all LOBs and identifies non conformities in processes and matters of system data entry, contracts, pending appointments, client’s complaints and other functional tasks.

● Address the non conformities reports to the Quality Manager to take action.

● Generates and handles the distribution of Quality Certificates to clients.

● Implements the client feedback system by requesting written feedback and testimonials through various media.

● Maintains data entries and data integrity on Rentokil Boecker® systems.

## Requirements

● Bachelor’s Degree in Business Administration or equivalent

● At least 1 year of experience in relevant field

● Proficiency in English is a must. Arabic is a plus

● Computer Literacy: Microsoft Office, CRM.

## Apply

[Apply at Rentokil Initial](https://apply.workable.com/rentokil-initial/j/4CCF2124DB/apply)

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