About The Role

This is a hybrid role. Our office is located at Arthaland Century Pacific Tower, 5th Avenue, BGC. Team members are expected to work onsite as required by their role, team, and business needs. Onsite schedules may vary and are subject to change.

Role Hours

The expected working hours for this position are typically from 12:00 AM to 9:00 AM. Start times may vary between 8:00 PM and 12:00 AM depending on business needs and operational requirements.

About Point

✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals.

✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage.

✨ Game-changing Product: We're building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 20,000+ customers.

✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area .

✨ Hybrid Collaboration, Connected Culture: Based in the Philippines, this hybrid role offers flexibility while fostering strong connection through in-person moments, cross-functional teamwork, and a people-first culture that prioritizes collaboration, belonging, and shared success.

Location

Role Hours

The expected working hours for this position are typically from 12:00 AM to 9:00 AM. Start times may vary between 8:00 PM and 12:00 AM depending on business needs and operational requirements.

Onsite Expectations

This role follows a hybrid work arrangement. The expected onsite schedule is

Once a week

About the role

Point is hiring a Home Equity Closer for our Manila team. You'll ensure smooth, accurate document signings, coordinate with escrow/title companies, and issue closing disclosures. The closing team is key to managing operations and scaling the business during our growth phase.

Your responsibilities

Complete file QC (Quality Control review), which includes reviewing Title Reports, Tax Certificates, US Mortgage Billing Statements, HOA Billing Statements, Payoff Statements, ALTA Settlement Statements, Vesting Deeds, and IDs.
Issue Closing Disclosures to homeowners
Coordinate Signing Appointments with homeowner and Title vendors.
Discuss the Point Option agreement with Homeowners and provide details regarding repayment, summary of terms and funding timeline.

About you

1 or more years of experience in US Mortgage Closing, US Mortgage Processing, Escrow or similar role preferred (but not required)
At least 2 years of experience in customer service.
Knowledge of the real estate closing process, specifically refinance transactions preferred.
Natural inclination to documentation and seeking efficiencies by leveraging technology.
Fluency in Microsoft Office or Google Suite.
Excellent communication skills; written and verbal. Fluent in English.
A desire to deliver an uncommon level of quality customer service.
Excited about joining a later-stage tech company, interested in real estate, interested in fintech.

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Our benefits

Competitive Pay: Market-leading salary with regular reviews and comprehensive health insurance for you and your dependents.
Career Advancement: Structured development programs, certifications, promotion tracks, and access to an educational reimbursement program to support your career growth.
Work-Life Balance: 18 holidays and hybrid work options in a supportive environment.
Support for Your Work: Get set up for success with company provided Mac equipment and monitor, and a one-time home office reimbursement to create a productive workspace.
Global Experience: Collaborate with an international team and learn from global practices.