RAC Aide

DescriptionJoin Our Team at Valley-Wide Health Systems, Inc.

Valley-Wide Health Systems is seeking a compassionate and committed RAC Aide to support individuals experiencing mental, emotional, behavioral, or substance use challenges. The ideal candidate will provide hands-on care, crisis intervention, and support within the Regional Assessment Center (RAC), working collaboratively with clinical staff to ensure a safe and therapeutic environment

Key Responsibilities:

Responsibilities & Essential Functions:

Provide care, support, and monitoring to individuals in the Transitional Residential Treatment Unit (TRT).
Collaborate with fellow RAC team members and other Valley-Wide staff to ensure coordinated care
Perform daily RAC tasks including meal coordination, facility cleaning, assistance with daily living needs, phone communication, and other unit duties
Complete accurate and timely documentation consistent with agency and state standards
Assist in the development and implementation of individual care plans in collaboration with clinical staff
Deliver individual and group behavioral health interventions for individuals in the ATU
Participate in team meetings, individual supervision, and clinical education opportunities
Maintain compliance with HIPAA, 42-CFR, and agency confidentiality policies
Assist with clinical assessments, crisis interventions, therapy sessions, case management, and outreach under the direction of a clinical supervisor
Develop and monitor treatment plans, ensure daily progress notes are completed before shift end
Complete Treatment Plans within 24 hours of admission
Obtain and maintain QMAP certification
Successfully complete all required training within designated timeframes
Support culturally competent care and documentation
Provide crisis services and client transport when needed, including outside of normal hours

Qualifications & Skills:

High School Diploma or Equivalent required
Minimum of 2 years’ experience in healthcare, human services, or customer service
Strong communication, organizational, and problem-solving skills
BLS certification (provided upon employment)
Colorado driver’s license and willingness to travel as needed
Must pass Behavioral Health background investigation
High level of accuracy, attention to detail, and ability to multi-task
Familiarity with office equipment and strong computer skills, especially Excel and Microsoft programs
Experience with peer support, recovery services, or behavioral health preferred

Why Join Valley-Wide?

Valley-Wide Health Systems, Inc. is dedicated to providing high-quality, patient-centered healthcare to all individuals across our multi-county service area in southern Colorado. As a non-profit, Federally Qualified Health Center (FQHC), we offer premier primary and preventive care through our 34 service sites strategically located in rural communities.

We offer a comprehensive benefits package, including:

Free Health Insurance (additional plan options available)
Employer-paid Air Ambulance Coverage (MASA)
Employer-paid Basic Life, LTD, STD
Retirement Match
Health, Dental, Vision Insurance, HRA, FSA, DCA, Retirement Plan
Paid Leave:

Vacation: 10 days accrued per year
Sick Leave: 12 days accrued per year
Holidays: 7 days per year + 3 Floating Holidays

For more information and to apply, visit our website: Valley-Wide Careers

Equal Opportunity Employer Statement: Valley-Wide Health Systems, Inc. is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, or any other status protected by law. All qualified applicants will receive equal opportunity, with hiring decisions based on job-related factors.

Employee Rights Under the Family and Medical Leave Act (FMLA) For more information on employee rights under FMLA, please visit: FMLA Employee Rights