In-Store Visual Merchandiser (H&M Malta)

• WHAT you do
• As a Visual Merchandiser, you create an inspiring and consistent customer experience by implementing visual
• standards and ensuring commercial excellence. You execute visual, commercial, and styling curation aligned
• with brand guidelines, leveraging trend and competitor insights to coach and develop the store team.

Customer, Sales & Profit

• Deliver a strong OMNI customer experience through consistent visual and commercial execution
• Represent H&M positively in all customer interactions
• Plan and organise workload in line with store activation plans, adapting to business needs
• Launch and maintain Global Activations and Sales activities on time
• Ensure garment care, stock levels, and provide allocation feedback
• Analyse sales reports to identify and act on visual and commercial opportunities
• Drive customer satisfaction and sales through effective actions in collaboration with Store Management
• Follow all routines, OMNI services best practices, and legal requirements

Fashion & Trend Awareness

• Stay updated on fashion trends, competitors, and customer preferences
• Use trend insights to inform styling, product presentation, and customer experience

Team & Development

• Inspire, educate, and coach the store team on trends, visual standards, and commercial strategies
• Lead visual and commercial upskilling, onboarding, and talent development
• Promote best practices and daily routines to maintain standards and customer engagement
• Support area teams on expansion projects when needed

Visual & Commercial Execution

• Execute the visual, commercial, and styling curation for the store based on commercial calendar,

allocation, store activation plan and fashion stories according visual and commercial guidelines.

• Carry out sample picking best practice routines, including stockroom garment quantities, accessories,

• and shoes, ensuring clear fashion stories are created based on inspiration from the visual and
• commercial guidelines.

• Execute window and styling setups according to visual & commercial guidelines to create an

inspirational and commercially driven customer experience.

• Secure a good customer flow by maintaining commercial layout and fixtures to highlight key fashion

and fashion stories.

• Ensure a strong balance and the maintenance of price signs in windows and throughout the store,

following guidelines in line with Global strategy and Sales Market requirements.

• Collaborate with Facilities Management to ensure all lighting is functioning properly, designed to

highlight products and display forms in windows and across the store.

• Maintain and care for all display forms and interior material (fixtures & fittings) with a focus on

sustainability.

• In collaboration with Area Visual Manager, ensure your store navigation is maintained and updated in

line with the latest guidelines and store layout.

• Ensure your store has sufficient quantities of sale and other activity materials, including POS in

accordance with local routines.

MAPL

• Keep both the sales floor and back of house clean, organised, and safe, adhering to local security

• guidelines.
• WHO you are
• You are curious, creative, and solution-focused with strong communication skills and a passion for fashion.
• You thrive in a dynamic, collaborative environment, using your visual and commercial expertise to drive
• results.

Skills & Competencies

• Lead with integrity and align with H&M values
• Strong fashion knowledge and commercial awareness
• Skilled in styling, product presentation, and customer engagement
• Effective communicator, coach, and team collaborator
• Prioritise customer experience and sales opportunities
• Analytical and solution-oriented with adaptability to new technologies
• Committed to personal and team growth

Experience

• Proven experience enhancing product presentation and commercial execution
• Strong knowledge of visual, commercial, and operational best practices
• Skilled in sales report analysis and acting on insights

• HOW you do it
• By living our values and leading by example, you contribute to your own and H&M’s success. At H&M, how
• you do your job is just as important as what you do.