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Senior Customer Service Representative

Eppr · Melville, Suffolk, United States

Senior LevelImported listingfull-timeabout 2 months ago

About The Role

Provides direction and guidance to, representatives that handle customer service inquiries (appointment scheduling, messaging to physicians, patient navigation, etc.). Develops and maintains relationships with regional healthcare providers and practice staff to support the Health System’s enterprise-wide centralized call center to ensure patient satisfaction and support the health system goals.

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