SSD Shift Manager, Amazon Logistics

A Shift Manager for the Sub Same Day (SSD) program leads front-line operations at an AMZL delivery station, owning the full shift cycle from induction through final dispatch. They also balance hands-on floor leadership with execution planning and structured shift handoffs, maintaining active coordination with cross-functional teams within the station, the SSD program, and Delivery Service Partners. As the primary escalation point for operational disruptions, this leader ensures outbound and inbound performance targets are met while upholding safety and quality standards under tight delivery commitments.