Express Global- Import Head

Import Head – Customs Clearance & Import Operations

Location

Mumbai, India

Experience

15+ Years

Employment Type

Full-time

A

bout Express Global Logistics

Express Global Logistics (EXG)

• is a leading logistics and supply chain solutions provider offering
• end-to-end freight forwarding, customs clearance, transportation, warehousing, project logistics, and specialized logistics services
• . We work closely with
• customs authorities, ports, airports, shipping lines, airlines, CFSs, government agencies, and global logistics partners
• to deliver compliant and efficient cargo movement.

Role Purpose

We are looking for an experienced

Import Head

to lead and manage end-to-end import customs clearance operations across multiple branches and gateways. The role will be responsible for ensuring timely cargo clearance, regulatory compliance, operational excellence, customer satisfaction, and profitable growth of the import business.

The role will cover imports through

seaports, airports, ICDs, CFSs, SEZs, FTWZs, bonded warehouses, and project cargo operations

, including specialized import transactions.

Key Responsibilities

• Lead end-to-end
• import customs clearance operations
• across branches, ports, airports, ICDs, CFSs, SEZs and other gateways.
• Ensure complete compliance with
• Customs regulations, DGFT requirements, Foreign Trade Policy and AEO standards
• .
• Provide expert guidance on
• HS classification, customs valuation, licensing, EPCG, Project Imports and customs notifications
• .

Oversee specialized clearances involving

• Project cargo
• Second-hand machinery
• SEZ/FTWZ shipments
• Bonded warehousing
• Breakbulk cargo
• Re-import and re-export transactions
• Build and maintain strong relationships with
• Customs authorities, DGFT, port operators, shipping lines, airlines, CFSs and key customers
• .
• Drive operational excellence through
• process standardization, TAT improvement, digital adoption and performance monitoring
• .
• Act as the senior escalation point for critical customer and customs-related issues.
• Support business development through
• customs consultancy, solution design and import-related advisory services
• .
• Identify opportunities to improve revenue, profitability and operational efficiency within the import business.
• Lead, mentor and develop import operations teams across multiple locations.
• Establish a strong culture of
• compliance, accountability, customer focus and operational excellence
• .

Required Experience & Competencies

Graduate in

Commerce, Logistics, Supply Chain, Business Administration

• or a related discipline.
• MBA is preferred.
• 15+ years of experience
• in customs clearance and import operations.
• Proven experience managing
• multi-location import/customs operations teams
• .

Strong knowledge of

• Indian Customs regulations
• DGFT procedures

Foreign Trade Policy

Project Imports

EPCG

• SEZ / FTWZ operations
• Bonded warehousing
• HS classification and customs valuation
• Trade compliance
• Strong leadership and people-management capabilities.
• Excellent stakeholder management and customer relationship skills.
• Strong problem-solving and decision-making abilities.
• Commercial acumen with an understanding of
• revenue, profitability, detention and demurrage control
• .
• Strong industry network and experience engaging with
• Customs authorities, government agencies, ports and logistics stakeholders
• .

Experience in a

• freight forwarding, logistics, customs brokerage or EXIM environment
• is highly preferred.