About The Role

Description

Position Purpose

The primary purpose of this position is to perform and oversee resident personal care or to assist residents in performing personal care, including dining services, in accordance with Facility policies and procedures.

Specific Duties and Responsibilities

Policies and Procedures

Maintain confidentiality of residents, resident family members, coworkers, and Immanuel Living
Understand and support the philosophy, policies, and standards of Immanuel Living and the Assisted Living Department
Maintain quality of resident care, including compliance with Facility and Assisted Living Department policies and procedures, and State and Federal guidelines
Annually review, to understand, and comply with Assisted Living Policies and Procedures and the procedures for MSDS, Exposure Control, Infection Control, and Fire Plan

Position Duties

Resident Care

Accurately and safely perform resident care, in accordance with residents’ service plan, resident Assignment Sheets and worksheets, and nurses’ instructions.
Follow resident Service Plans and give input for changes in writing.
Answer residents’ pendant alarms and emergency call buttons in a timely manner, then follow the incident reporting procedure.
Straighten and maintain Assisted Living area and equipment storage areas in neat and orderly condition.
Assist residents to and from meals, meetings, and activities, as needed.
Perform other duties as assigned.

Documentation and Communication

Give incoming staff a report at the end of assigned shift.
When coming on shift, check in with the Front Desk Clerk and use the communication books to update on status of residents.
Accurately record resident care on Resident Assignment Sheet.
File documentation in resident charts as needed.
Inform nurses, in writing, of improvement or decline in resident condition on a timely basis.
Charge out billable supplies.
Answer Assisted Living telephone when nurse is unavailable.
Practice appropriate phone and pager etiquette.
Communicate with supervisor and participate in training and/or meetings that help facilitate departmental communication process.
Attend and participate in in-service educational classes, on-the-job training programs, etc., as scheduled or required. Attend staff and departmental meetings, as directed.
Communicate with others in a considerate manner.

Other Duties and Responsibilities

Function effectively as a team member.
Maintain understanding, patience, and tact in dealing with residents, resident families, and coworkers, and be cooperative.
Maintain good working relationships with other staff.
Respect residents’ personal items.
Ensure maintenance of a safe living and working environment for residents and staff.
Work independently and maintain good problem-solving skills.
Maintain regular work attendance and follow established work schedule. At times, hours and days of the week must be flexible to meet scheduling requirements.

Knowledge, Skills, and Abilities

Language

Read, write, and speak basic English sentences
Read and comprehend basic instructions and present information to others
Read, interpret, and write routine reports and correspondence

Mathematical

Basic counting skills
Add, subtract, multiply, and divide simple numbers

Problem Solving

Problem solving involves identification and analysis of diverse problems; answers are usually found by reviewing standard technical manuals and administrative procedures and modifying them for unusual situations. Guidance is usually provided on what sources to review and solutions are reviewed before acceptance.

Specialized Office Equipment

Operate fax machine to send or receive documents
Operate company cell phone and paging system
Operate multi-line phone to place, receive or transfer calls, or to retrieve voice mail messages.
Operate copier to copy and collate documents; paper shredder to shred

Specialized Unit Equipment

Operate lifts used in facility
Operate the medical equipment used in the department (eg. manual blood pressure cuff)

Other Required Knowledge, Skills, or Abilities

Effectively work and communicate with a wide range of individuals from all socio-economic groups, including geriatric residents, people with special needs, and those in need of memory care support

Read, interpret, and implement documents, such as governmental regulations, rules, and procedure manuals

Work with minimal supervision and effectively manage workflow

Make independent decisions when circumstances warrant such action

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