Office Coordinator - Nursing Department

Description Job Title: Office Coordinator

Department: Nursing

Supervisor: Department Chair

Employment Type: Staff

FLSA Classification: Non-Exempt

Schedule/Hours: 1.0 FTE, M-F, 8-5

Pay Range: $15.50 – $17.00 per hour

Job Summary:

The Nursing Department Office Coordinator leads administrative operations for the Nursing Department and serves as the central liaison for leadership, faculty, students, and the campus community. This role provides direct support to the Department Chair and Program Directors (Undergraduate Prelicensure, MSN, and DNP), manages daily office workflows, and supervises department staff and work-study students in a fast-paced, collaborative environment.

Duties/Responsibilities

Coordinate daily office routines and provide direct administrative support to the Department Chair and Program Directors.

Maintain student and faculty handbooks, ensuring approved policy updates are documented and coordinating policy orientations for new students.

Assist with departmental web updates, organize files, record faculty meeting minutes, and assist with work-study student scheduling and oversight.

Process undergraduate and graduate application workflows in Salesforce, calculate GPAs, assemble review packets, and support the Admissions Committee.

Track student progression, monitor GPA eligibility, process registrations for ASD BSN and graduate students, and submit completion records to the Registrar.

Serve as Testing Coordinator for undergraduate standardized exams, arranging accommodations and makeup schedules with the Academic Success Center.

Handle event logistics for student orientations, graduation events, and DNP residencies (requires occasional travel and off-hours availability).

Maintain tracking systems for student and faculty clinical compliance, liaising with Health Services and clinical coordinators.

Process, track, and route annual clinical agency contracts in coordination with leadership and the VP of Finance prior to each fall semester.

Maintain comprehensive student, transcript, and faculty licensure records in compliance with Virginia Board of Nursing (VBON) regulations.

Gather and organize outcome data, evaluation summaries, and statistical records to support CCNE and VBON accreditation reporting.

Track program budgets, monitor ledger expenditures, process course fee entries, and submit student charges to the Business Office.

Serve as the primary operational point of contact for Graduate Recruitment, Admissions, Registrar, Marketing, and Financial Services.

Required Skills:

Excellent verbal and written communication skills

Excellent interpersonal and customer service skills

Excellent organization skills and attention to detail

Excellent time management skills with proven ability to meet deadlines

Strong analytical and problem-solving skills

Strong supervisory and leadership skills

Ability to prioritize tasks and to delegate them when appropriate

Comfortable working both independently and in a team environment

Ability to have a neat and professional appearance

Ability to use a PC and software such as Windows, Microsoft Office (specifically Word and Excel) and Google Workspace (Gmail and Google Drive)

Web editing experience

Experience with Jenzabar J1 preferred

Ability to maintain confidentiality

Ability to operate commonly used office equipment such as a copy machine, phone, etc.

Ability to function well in a high-paced and at times stressful environment

Education and Experience:

Associate’s degree, and a minimum of 3 years of office management experience, or an equivalent combination of experience, education, and training. Bachelor’s degree preferred. HigherEd experience is preferred.

Supervisory Responsibilities:

Recruits, interviews, hires, trains and oversees office staff and work study students when applicable

Physical Requirements:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and use hands and fingers to handle, or feel. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. The employee must occasionally travel to meetings and conferences off campus.

Why Work at EMU?

At Eastern Mennonite University, we offer a comprehensive and competitive benefits package designed to invest in your health, financial security, and future. Eligible full-time employees enjoy robust medical, dental, and vision insurance with an employer-supported Health Savings Account (HSA), as well as employer-paid life, short-term, and long-term disability plans. We support your long-term goals with a 403(b) retirement plan featuring a generous employer match, alongside invaluable work-life balance perks including paid time off and vacation time, paid holidays, a confidential Employee Assistance Program, and a generous tuition remission benefit. Come join a campus community focused on academic excellence, peace and justice and active faith.

Eastern Mennonite University (<http://www.emu.edu>) is a private, faith-based, liberal arts university in Harrisonburg, Virginia known for academic excellence and affordability with a focus on service, social justice, and global engagement. With more than 1500 students studying at our main campus in Harrisonburg, Virginia; at our Lancaster, Pennsylvania instructional site; and online, EMU offers rigorous academic study at the undergraduate and graduate level.

EMU is committed to an inclusive and equitable campus community where everyone is treated with dignity and respect and can be their authentic self. Our goal is to remove the barriers that underrepresented and marginalized groups have frequently encountered in our society. We commit to address the structures that produce discrimination, racial injustice, gender inequities and other forms of oppression, and to fully include LGBTQ+ individuals, people with disabilities, and other members of historically minoritized communities.

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