Manager of Human Resources

DescriptionEmployment Horizons is a nonprofit organization dedicated to assisting people with barriers to employment in achieving their individual vocational objectives and establishing self-sufficiency in the community.

Position Overview

We are seeking an experienced and people-focused Human Resources Manager to lead our Human Resources department and support the people who make our mission possible. This hands-on leadership role oversees our human resources team and partners with managers and agency leadership on employee relations, recruitment, retention, compliance, benefits, performance management, and employee development.

The ideal candidate is a trusted HR professional who can balance day-to-day HR operations with strategic thinking. You should be comfortable navigating sensitive employee matters, coaching managers, developing HR processes, and using data and best practices to help build a strong, engaged, and effective workforce.

Schedule: Full-time, Exempt. Monday through Friday, 8 AM to 4PM. Schedule may vary based on organizational needs.

Key Responsibilities

Lead and oversee the Human Resources department, including direct supervision, coaching, development, and performance management of department staff
Partner with agency leadership and managers on staffing needs, recruitment, retention, workforce planning, and organizational development
Oversee recruitment and hiring, including applicant screening, interviewing, reference checks, job descriptions, and onboarding
Serve as a trusted resource to managers and employees on employee relations, performance management, attendance, workplace concerns, and agency policies
Lead and document employee investigations, disciplinary matters, corrective actions, and terminations
Support reasonable accommodations and coordinate employee leave, workers' compensation, and other employment-related matters
Oversee employee benefits and coordinate with payroll to ensure employee changes and personnel information are processed accurately and timely
Ensure HR policies and practices comply with applicable federal, state, and local employment laws and regulations
Develop, review, and update HR policies, procedures, forms, and processes
Coordinate performance evaluations and provide managers with tools and guidance for effective performance management
Develop and coordinate employee training, professional development, engagement, and retention initiatives
Monitor HR metrics and trends related to staffing, turnover, attendance, recruitment, retention, and training and provide recommendations to leadership
Maintain accurate and confidential personnel records and HR systems
Stay current on employment laws, HR trends, and best practices and recommend improvements to agency practices

Benefits

Employment Horizons values its team and offers a competitive benefits package, including:

Generous paid time off: 15 holidays, 18 vacation days, and 10 sick days
Employer-paid medical, dental, and vision coverage
Education Assistance Program: Up to $9,000 per year in tuition assistance
401(k) plan: 3% company match
A collaborative, mission-driven work environment where your work supports both employees and the people we serve

QualificationsRequired Qualifications:

Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and experience
3+ years of Human Resources experience, including experience with employee relations, recruitment, performance management, and employment practices
Prior supervisory or management experience with the ability to lead, coach, and develop staff
Working knowledge of federal, state, and local employment laws and regulations
Excellent verbal, written, and interpersonal communication skills
Strong conflict resolution, problem-solving, organizational, and time management skills
Ability to exercise sound judgment and maintain strict confidentiality when handling sensitive personnel matters
Strong attention to detail and ability to manage multiple priorities
Proficiency with Microsoft Office Suite and the ability to learn and effectively use HRIS and other HR systems
Ability to collaborate effectively with employees, managers, and leadership at all levels
Valid driver's license

Preferred Qualifications:

SHRM-CP, SHRM-SCP, PHR, or SPHR certification
Experience working in a nonprofit or human services organization
Experience working with individuals with disabilities or other barriers to employment
Experience with HRIS, benefits administration, employee investigations, leave administration, and performance management
Experience developing employee engagement, retention, training, or organizational development initiatives
Fluent in Spanish

Physical Demands & Work Environment

This position primarily works in a low-noise office environment. The employee regularly talks and listens and uses hands and fingers to type and operate standard office equipment. The role requires driving. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl, and must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close, distance, color, and peripheral vision, and the ability to adjust focus.

Employment Horizons is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.