Senior Project Manager, Tech

About the Role

We’re currently seeking a tech-focused Senior Project Manager to lead the delivery of complex digital and marketing technology engagements. This role is ideal for someone who is passionate about digital marketing, thrives in fast-paced environments, and can successfully manage large cross-functional initiatives from initial strategy and creative development through technical execution and final deployment.

The successful candidate will lead multiple integrated digital projects end-to-end. They will bring structure, operational rigor, and delivery discipline to complex programs with competing priorities, evolving requirements, and multiple stakeholder groups.

The ideal candidate is highly organized, execution-oriented, and technically fluent, with strong strategic thinking and problem-solving capabilities. They should be comfortable partnering across technical and business teams to proactively manage dependencies, risks, timelines, and delivery outcomes.

About You

• 8+ years of project management experience delivering digital marketing, technology, or customer experience solutions
• Strong experience managing complex digital and integrated technology projects across multiple workstreams
• Expertise leading projects across the entire technical lifecycle: strategy, creative, technical development, CRM, and production disciplines. You must be a truly integrated partner with a strong technical background.
• Strong understanding of website development, creative development, application development, CRM platforms, email marketing, e-commerce, and digital ecosystem integrations
• Experience managing cross-functional teams in fast-paced environments, including developers, QA, strategists, marketers, creatives, analysts, and production teams
• Proven ability to manage the full project lifecycle, including discovery, requirements gathering, planning, execution, deployment, and ongoing support
• Strong strategic thinking skills with the ability to translate business objectives into scalable delivery plans and execution approaches
• Experience developing integrated project plans, workback schedules, dependency tracking, and risk mitigation strategies
• Understanding of Agile delivery methodologies, sprint planning, backlog management, and software development lifecycle (SDLC) processes
• Ability to identify delivery risks, technical dependencies, operational gaps, and implementation constraints proactively
• Experience supporting technical delivery conversations including APIs, integrations, data flows, QA/UAT, and release coordination
• Strong client management, stakeholder communication, and executive presentation skills
• Ability to provide reporting, performance analysis, and actionable delivery insights to both internal and client stakeholders
• Proven experience managing globally distributed or offshore teams across multiple work streams and time zones, specifically PST, IST, and EST.
• Agile certification is preferred
• Knowledge of Smartsheets, Jira, Figma are a plus

What You'll Be Doing

Program & Project Delivery

• Lead delivery of multiple integrated digital and technology projects across strategy, CRM, creative, engineering, and production teams
• Create and manage integrated project plans, timelines, resourcing models, budgets, and delivery roadmaps
• Drive project estimation activities including scope definition, effort sizing, assumptions, dependency mapping, and timeline development
• Partner across technical and business teams to develop strategic delivery approaches aligned to client objectives and platform capabilities
• Manage end-to-end project execution from strategy and creative hand-off, through discovery, requirements, implementation, QA/UAT, launch, and post-launch support.
• Oversee Agile ceremonies including sprint planning, daily standups, backlog prioritization, retrospectives, and release coordination
• Identify, track, and mitigate project risks, blockers, technical dependencies, and delivery issues across work streams
• Coordinate closely with engineering and technical leads to validate feasibility, implementation plans, and technical requirements
• Support process optimization efforts and continuous improvement initiatives to improve delivery efficiency and team operations
• Develop and maintain project documentation including status reports, RAID logs, timelines, meeting recaps, and executive communications

Team Leader

• Lead multiple project teams of 5+ contributors across technical, creative, strategy, and production disciplines
• Foster a collaborative, accountable, and solutions-oriented team environment
• Clearly communicate project goals, priorities, timelines, and expectations across internal and client teams
• Drive alignment across stakeholders while balancing competing priorities, timelines, and business needs
• Act as a trusted delivery partner and escalation point for project teams and stakeholders

Client Satisfaction

• Interoffice communications and relationship building are a must
• Build strong client relationships through proactive communication, transparency, and delivery excellence
• Manage client expectations related to scope, timelines, risks, dependencies, and delivery outcomes
• Provide regular project updates, status reporting, and strategic recommendations to client stakeholders
• Facilitate working sessions, decision-making discussions, and delivery reviews with both technical and non-technical audiences
• Partner with clients to identify business challenges and work with internal teams to recommend scalable operational or technical solutions aligned to their goals