Senior Shopify Project & Account Manager (Remote - CET Hours)

# Senior Shopify Project & Account Manager (Remote - CET Hours)

> LMG Staffing Solutions · Bucharest, Romania (Remote) · — · Posted 2026-07-30

**Workplace:** remote

## Description

LMG Staffing Solutions is hiring on behalf of a fast-growing eCommerce-focused digital agency specializing in Shopify development, CRO, SEO, and retention marketing for premium online brands. We are seeking a highly organized and client-focused **Senior Shopify Project & Account Manager** to lead project delivery, manage client relationships, and coordinate cross-functional teams across multiple Shopify engagements.

This is a freelance contractor opportunity for someone who thrives in a fast-paced agency environment, excels at stakeholder communication, and has strong experience managing Shopify projects from kickoff through launch and ongoing optimization.

The ideal candidate is proactive, detail-oriented, commercially minded, and passionate about delivering exceptional client experiences while maintaining operational excellence.

### Key Responsibilities

### Project Delivery Management

• Manage up to 7 concurrent Shopify and eCommerce projects including:
• Shopify builds
• CRO initiatives
• SEO retainers
• Ongoing support engagements
• Maintain project timelines, budgets, documentation, and delivery quality
• Manage Asana boards, project schedules, risk logs, and change requests
• Coordinate cross-functional collaboration between development, design, SEO, and email teams
• Ensure projects stay within defined scope and performance expectations

### Client Relationship Management

• Serve as the primary point of contact for assigned clients
• Provide proactive communication and updates via Loom, email, and meetings
• Lead recurring review calls and roadmap discussions
• Build long-term client relationships focused on trust, transparency, and growth
• Identify upsell and retainer opportunities where appropriate

### Team Leadership & Coordination

• Facilitate weekly delivery meetings and project reviews
• Allocate tasks across designers and developers
• Conduct QA reviews and enforce agency standards
• Support junior team members through mentorship and process guidance
• Escalate risks or blockers appropriately to leadership

### Process & Operational Improvement

• Help improve SOPs, workflows, and internal documentation
• Contribute ideas for operational efficiency and process optimization
• Support retrospective reviews and continuous improvement initiatives
• Maintain organized project records and reporting structures

### Commercial & Scope Oversight

• Review project changes and support budget management
• Ensure projects remain aligned with business goals and profitability targets
• Assist with quoting, scoping, and proposal preparation when needed

## Requirements

• 4+ years of experience in:
• Project Management
• Account Management
• Digital Agency Operations
• Shopify or eCommerce environments
• Strong understanding of Shopify ecosystems and website delivery workflows
• Experience managing multiple client projects simultaneously
• Strong communication and stakeholder management skills
• Experience using project management platforms such as Asana
• Excellent organizational and prioritization abilities
• Ability to work independently in a fully remote environment

### Preferred Qualifications

• Experience working with CRO, SEO, and email marketing teams
• Familiarity with Shopify design and development workflows
• Experience managing distributed or international teams
• Knowledge of agile delivery processes
• Strong QA and process management mindset

### Tools & Platforms

Experience with the following is highly preferred

• Asana
• Slack
• Notion
• Figma
• Loom
• Shopify
• AI productivity tools such as Claude

### Working Hours

• Core working hours: **10:00 AM – 6:00 PM CET**
• Occasional flexibility may be required for urgent client communication
• Fully remote contractor position

## Benefits
Fully remote work environment
Work with high-growth eCommerce brands
Collaborative international team culture
Opportunity to influence processes and operational excellence
Long-term growth potential within a rapidly expanding agency
## Apply
[Apply at LMG Staffing Solutions](https://apply.workable.com/lmg-staffing-solutions/j/FE2D01DC1C/apply)
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