
Department Assistant-Volunteer Services
Meritus Health · Hagerstown, MD, United States
About The Role
We are seeking a highly organized and detail-oriented
Department Assistant
to provide administrative and clerical support to department leadership and staff. This position plays a key role in ensuring efficient daily operations through scheduling, report preparation, data management, communication coordination, and customer service support.
The ideal candidate will thrive in a fast-paced environment, demonstrate excellent organizational skills, and possess strong computer and communication abilities.
Key Responsibilities
- Provide administrative and secretarial support to department leadership.
- Assist with special projects and departmental initiatives.
- Prepare correspondence, reports, presentations, and other documents.
- Maintain departmental records, files, and databases.
- Compile and distribute reports and departmental communications.
- Schedule meetings, prepare agendas, record meeting minutes, and coordinate department events.
- Collect and enter data into appropriate systems.
- Order and maintain office supplies.
- Provide backup receptionist coverage and assist customers by answering questions and directing inquiries.
- Support departmental performance monitoring and goal achievement.
- Collaborate effectively with team members across the organization.
Education
- High school diploma or equivalent required.
- Coursework in business, office administration, or related field preferred.
- Secretarial school training preferred.
Experience
Previous office, administrative, or clerical experience preferred.
Experience using Microsoft Office applications, including
Word
Excel
Access
Windows-based systems
Skills & Abilities
- Strong typing, filing, proofreading, and data entry skills.
- Excellent organizational and time management abilities.
- Ability to prioritize multiple tasks and meet deadlines.
- Strong verbal and written communication skills.
- Ability to learn and utilize healthcare information systems and software.
- Professional demeanor and commitment to customer service.
Physical Requirements
Occasional standing, walking, bending, crouching, pushing/pulling, and lifting up to 30 pounds.
Continuous concentration, attention to detail, and communication responsibilities.
Primarily office-based work environment.
Caring for our Team
We are committed to supporting the well-being and professional development of our team members through a comprehensive benefits package, which includes:
Health, Dental, and Vision Insurance
- Coverage begins on the
- first of the month following your hire date
- .
Life Insurance & Disability Coverage
Includes
- company-paid life insurance
- , as well as
- short- and long-term disability
- benefits to provide peace of mind.
Paid Time Off (PTO)
A
- generous PTO program
- designed to help you recharge and maintain a healthy work-life balance.
401(k) Retirement Plan
- Benefit from a
- robust company match
- to support your long-term financial goals.
Education Assistance & Tuition Reimbursement
- Support for your
- continued learning and career growth
- .
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
Options to
- save pre-tax dollars
- for eligible healthcare and dependent care expenses.
Shift Differential Pay
- Team members working
- evening, night, or weekend shifts
- may be eligible for
- additional pay
- .
Happy to Help
At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.
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