Medical Records - Patient Representative

DescriptionMedical Records-Patient Representative

In medical practice since 1919, Wolfe Eye Clinic is a multi-specialty clinic providing surgical services and vision care throughout Iowa. At Wolfe Eye Clinic, we create Better Vision for a Better Life.

We have an immediate opening for a Medical Records patient representative based in our Marshalltown clinic.

Schedule

• Monday – Friday
• 8:00 am – 5:00 pm

Responsibilities include

• Managing and maintaining medical records.
• Scanning and uploading documents.
• Processing incoming and outgoing medical records.
• Preparing charts for physicians and surgical scheduling.
• Processing incoming and outgoing mail.
• Packing and shipping supplies and records.
• Performing front desk duties such as patient check in, answering phone calls, responding to messages, as well as scheduling and rescheduling appointments.
• Entering and scheduling referrals.
• Calling patients for recall, rescheduling, confirming appointments, etc.
• Adding new provider information.
• Verifying insurance.
• Performing other clerical duties as needed.
• Traveling to other clinics as needed.

Qualifications include

• Ability to demonstrate strong patient service skills.
• Ability to effectively enter information into a variety of computer programs.
• Ability to portray a professional attitude and appearance.
• Ability to demonstrate strong verbal and written communication skills.
• Ability to thrive in a fast-paced environment.
• Ability to multi-task and float between multiple tasks.
• Ability to prioritize tasks to ensure timely execution.

Preferred (but not required) qualifications are

Previous experience in a medical office.

Previous experience with electronic medical records or medical office software.

If you are interested in being part of a quality driven organization while receiving a competitive wage, daytime work hours, M-F work schedule, 401k eligibility, paid-time off, holiday pay, etc.), please apply.

EOE