Loan Processor

DescriptionTexell, named one of the BEST Credit Unions to Work for in the Nation by American Banker, is seeking a detail-oriented Consumer Loan Processor to work onsite at our Temple, TX headquarters. You will assist staff and members via phone and multiple digital channels

Consumer Loan Processor

At Texell Credit Union, we believe that people come first. Whether it's supporting our members through important financial decisions, investing in the growth of our employees, or giving back to the communities we serve, we're committed to making a positive impact every day. If you're detail-oriented, thrive in a collaborative environment, and take pride in helping others succeed behind the scenes, we'd love to meet you.

As a Consumer Loan Processor, You Will

Play a vital role in supporting both retail and digital lending channels by preparing approved consumer loans for closing, gathering required documentation, and ensuring a smooth experience for our members.

Carefully review and analyze loan documentation to ensure accuracy, legitimacy, and completeness.

Build positive relationships with members and business partners through professional communication by phone, email, and in person to help ensure timely loan closings.

Collaborate closely with lending staff and other departments to answer questions, resolve issues, and obtain information needed to efficiently serve our members.

Audit booked loans to verify accuracy and correct any discrepancies to maintain the highest level of service and operational excellence.

Expand your expertise through cross-training opportunities in areas such as loan adjustments, total loss claims, dealer drafting, and payoff requests.

Demonstrate initiative by helping solve problems, supporting teammates, and contributing to the success of the lending team and credit union as a whole.

What We're Looking For

• Exceptional attention to detail and strong organizational skills.
• A desire to excel in an essential behind-the-scenes role that directly contributes to outstanding member experiences. This is an onsite position.
• Availability to work during the week and occasional half-day Saturdays. Applicants with open availability are preferred.
• Previous banking, consumer lending, or loan processing experience is highly preferred.
• A demonstrated history of reliability and commitment in previous employment.
• The ability to perform detailed, repetitive tasks with a high degree of accuracy and consistency.
• Strong integrity, professionalism, and a collaborative mindset.
• The ability to thrive in a fast-paced environment while maintaining a positive attitude and team-focused approach.

Why You'll Love Working Here

We're more than a financial institution. We're a team dedicated to serving our members, supporting one another, and strengthening our community.

People-First Culture: We genuinely value our employees, members, and communities, creating an environment where everyone is treated with respect and encouraged to succeed.

Employee Recognition: We celebrate successes and recognize hard work throughout the year with events such as our Annual Awards Banquet, Employee Family Day, and additional team-building activities.

Community Impact: Giving back is part of who we are. Our employees regularly volunteer their time and talents to support local organizations and community events.

Team Spirit: We proudly participate in local traditions like the City of Temple Corporate Challenge, bringing employees together through friendly competition and camaraderie.

Growth & Development: We invest in our employees through ongoing training, cross-training opportunities, and tuition reimbursement programs.

Outstanding Benefits: Enjoy a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with dollar-for-dollar matching up to 6%, tuition reimbursement, paid vacation, sick leave, and more.

Join Our Team

If you're looking for a career where your work matters, your contributions are appreciated, and your employer is committed to serving both employees and the community, we'd love to hear from you. Join us and help make a difference in the lives of our members every day.

Texell has been honored with the Excellence in Lending Award from CUNA Mutual Group, the Desjardins Adult Financial Literacy Award from the Texas Credit Union League, the Best Bank/Credit Union by the readers of the Temple Daily Telegram, Best Credit Union by the readers of the Killeen Daily Herald and the Belton Journal and consistently earns the highest five-star, superior rating for financial soundness from Bauer Financial