About The Role

Booking Agent

Sol Rentals – Fuengirola, Málaga

Location: Paseo Marítimo Rey de España 124, Local 7, Fuengirola

Sol Rentals is a holiday-rental business based in Fuengirola, specialising in holiday accommodation, reservations and guest services. We are looking for an organised, reliable and customer-focused Booking Agent to join our team.

This is a varied role involving reservations, guest communication, property-owner liaison and the day-to-day coordination of holiday rentals. The ideal candidate will be confident dealing with people, comfortable using computers and able to work independently in a busy environment.

Key Responsibilities

Manage reservations through Airbnb, <Booking.com> and direct bookings
Respond promptly and professionally to guest enquiries
Coordinate check-ins and check-outs
Manage booking calendars, availability and pricing
Communicate with property owners regarding bookings and property requirements
Deal with cancellations, amendments and other booking changes
Coordinate with guests, owners, cleaners and maintenance teams
Resolve guest queries and assist with issues during their stay
Provide professional customer service in English and Spanish
Keep booking and property information accurate and up to date
Provide weekend or after-hours guest support when necessary

About You

We are looking for someone who is

Friendly, professional and confident when dealing with guests and property owners
Highly organised with good attention to detail
Comfortable working independently and taking responsibility
A good communicator with a helpful, can-do attitude
Confident using computers and online booking systems
Fluent or highly proficient in English and Spanish
Able to manage several tasks and priorities at the same time
Calm and professional when dealing with problems or unexpected situations
Flexible and willing to provide occasional weekend or after-hours guest support when required
A driving licence would be an advantage.

What We Offer

This is an excellent opportunity for someone who enjoys working with people and wants to develop their experience within the holiday-rental and property-management industry.
You will be part of a hands-on team where communication, organisation and excellent customer service are essential.
Working hours: Monday–Friday, 10:00–16:00, with occasional weekend or after-hours support when required.
Location: Fuengirola, Málaga

How to Apply

If you are organised, personable and experienced in customer service, bookings, hospitality or holiday rentals, we would love to hear from you.
Please send your CV and a brief introduction explaining why you would be suitable for the Booking Agent / Receptionist position at Sol Rentals.