Customer Support Specialist II

JOB DESCRIPTION: The Customer Support Specialist will support two of Midé’s commercial product lines—enDAQ and <Piezo.com>. The rapid growth of our enDAQ shock and vibration sensors, software, and services platform has prompted expansion of our team. Our customer base and sales inquiries have been increasing at an exceptional rate—close to 50% each year, with revenue growth to match. The Customer Success Team is a critical part of our Marketing & Engagement Group. As demand continues rising, we are looking for a dedicated individual with a strong commitment to customer support and collaboration with our technical sales teams. This role reports directly to the Senior Director of Marketing Engagement.