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#132011 - Workday HCM Platform Consultant

Lifted, an Upwork Company™ · Remote, Bogota, Colombia

RemoteExternal listingcontract13 days ago

About The Role

We are seeking an experienced Workday HCM professional to support the ongoing health, stability, configuration, and production operation of a large Workday environment. This is a hands-on contract role combining functional Workday configuration with technical and integration-facing production support.

 

The ideal candidate has deep Workday Core HCM experience and is comfortable owning day-to-day platform issues, maintaining configuration, troubleshooting business processes and integrations, supporting worker lifecycle processes, and identifying sustainable solutions to recurring production problems.

 

Enterprise experience strongly preferred.

 

## Key Responsibilities

 

  • Support the day-to-day operational health and stability of Workday Core HCM and related worker lifecycle capabilities.
  • Investigate and resolve functional configuration and technical production issues.
  • Troubleshoot failed or incorrect Workday business processes, transactions, configuration, security assignments, and unexpected system behavior.
  • Identify recurring production issues and implement sustainable fixes that reduce repeated manual intervention.
  • Support incident resolution and root-cause analysis for production-impacting issues.
  • Maintain Workday configuration health and help identify areas of functional or technical debt.
  • Configure and maintain functionality supporting worker and contingent worker lifecycle processes, organizations, supervisory structures, staffing changes, job changes, business processes, security assignments, and foundational worker and organization data.
  • Troubleshoot business process routing, condition rules, notifications, validations, security, and related configuration.
  • Support troubleshooting of inbound and outbound Workday integrations and system-to-system data flows.
  • Help determine whether integration-related issues originate in Workday configuration, integration logic, data, or external system behavior.
  • Partner with integration specialists to diagnose issues involving APIs, web services, middleware, and downstream systems.
  • Support validation of worker and organization data integrity across Workday and connected systems.
  • Contribute to remediation of recurring integration-related production issues.
  • Support Workday Help configuration and operational issues, including case routing, visibility, security, and business processes.
  • Support Workday processes and data related to contingent workers and connections with VNDLY.
  • Collaborate cross-functionally with product, functional, integration, HR service, procurement, finance, and other stakeholders as needed.
  • Support ongoing platform maintenance, release readiness, operational effectiveness, and production health.

## Must-Have Skills
 

  • 5+ years of hands-on Workday experience.
  • Strong functional knowledge of Workday Core HCM.
  • Hands-on experience with Workday configuration.
  • Experience with Workday Business Processes and worker lifecycle processes.
  • Production support and troubleshooting experience.
  • Ability to troubleshoot common Workday integration issues.
  • Ability to work independently with minimal supervision.
  • Ability to follow established Workday configuration and integration patterns.

 
## Nice-to-Have Skills
 

  • Experience with Workday Help.
  • Experience with VNDLY or contingent workforce processes.
  • Experience with Workday reporting and calculated fields.
  • Experience with Workday security administration and security troubleshooting.
  • Experience supporting SOX controls, audits, or User Access Reviews.
  • Experience working in a large or global Workday environment.
  • Broader Workday integration experience beyond basic troubleshooting.

## Required Tools & Platforms
 

  • Workday
  • Workday Core HCM
  • Workday Business Processes

 
## Location, Time & Engagement
 

  • Remote contract engagement.
  • Candidates may be based in LATAM, excluding Mexico, or the United States.
  • Must be able to provide working-hour coverage aligned with U.S. Central Time.
  • Full-time allocation of approximately 40 hours per week.
  • Current engagement end date: March 31, 2027.

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