Senior Technical Account Manager, Microsegmentation

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Technical Account Manager, Microsegmentation based in Brazil.

This is a high-impact customer-facing role focused on helping organizations maximize the value of advanced Zero Trust and microsegmentation <solutions.You> will act as a trusted technical advisor, guiding customers through deployment, optimization, and long-term adoption.The role combines cybersecurity expertise, infrastructure knowledge, technical problem-solving, and strategic customer <engagement.You> will work closely with customer teams to define milestones, identify gaps, and recommend solutions that improve security and operational outcomes.The position also involves integrating security technologies with third-party platforms and enabling customers through technical <training.You>’ll operate in a distributed, cloud-focused environment where innovation, collaboration, and customer success are central to the work.This is an opportunity to influence security strategies while building long-term relationships with enterprise customers.

Accountabilities

• Serve as the primary technical contact and trusted advisor for customers using Zero Trust and microsegmentation solutions.
• Partner with customers to define implementation journeys, establish milestones, and provide technical guidance to achieve their security and business objectives.
• Analyze customer requirements and recommend appropriate features, products, services, and architectural approaches.
• Regularly assess deployments to identify technical gaps, optimization opportunities, and areas where security best practices can be applied.
• Advise customers on infrastructure design and optimization across on-premises and cloud environments.
• Support integration requirements between Zero Trust solutions and third-party technologies and platforms.
• Develop strategies that leverage security products and capabilities to address evolving customer requirements.
• Troubleshoot complex technical challenges and provide effective, practical solutions.
• Deliver technical training to customer teams covering the use, administration, and maintenance of implemented security solutions.
• Build strong, long-term customer relationships while proactively identifying opportunities to improve adoption, performance, and overall customer success.

Requirements

• 5+ years of professional experience in technology, cybersecurity, technical consulting, or a related field.
• Bachelor's degree in Computer Science, Electrical Engineering, or a related technical discipline.
• Strong practical knowledge and experience in cybersecurity, including enterprise security concepts and technologies.
• Experience advising customers on infrastructure architecture, optimization, and security across on-premises and cloud environments.
• Ability to build trusted relationships with technical stakeholders and operate effectively as a customer-facing technical advisor.
• Strong analytical and troubleshooting skills, with the ability to investigate complex problems and develop effective solutions.
• Experience working with enterprise customers and translating technical requirements into practical recommendations.
• Excellent communication and relationship-management skills, with the ability to explain complex technical concepts clearly to different audiences.
• Advanced or fluent English and Spanish.
• A proactive, customer-oriented mindset with the ability to manage priorities, guide technical initiatives, and drive outcomes independently.

Benefits

• 100% remote work in Brazil, with flexibility to work from home or other suitable locations according to business needs.
• Flexible working approach designed to support productivity and individual work preferences.
• Comprehensive benefits supporting health, well-being, financial security, and life beyond work.
• Opportunity to work with innovative cloud, edge, cybersecurity, and Zero Trust technologies.
• Exposure to complex enterprise environments and strategic customer projects.
• A collaborative, globally distributed environment focused on innovation and customer success.
• Opportunities to develop expertise in cybersecurity, cloud infrastructure, and advanced security solutions.