Head of Digital Transformation

Key Responsibilities

Digital Strategy

• Develop and implement the organization's digital transformation roadmap aligned with business objectives.
• Identify opportunities to leverage emerging technologies, AI, automation, and analytics.
• Establish digital governance, standards, and best practices.

Technology & Innovation

• Lead implementation of digital platforms and enterprise systems.
• Evaluate and introduce AI, robotic process automation (RPA), and workflow automation solutions.
• Oversee system integration and digitalisation of manual processes.
• Drive innovation by identifying new technologies that improve productivity and service delivery.

Business Process Transformation

• Review and redesign business processes using Lean and digital-first principles.
• Lead cross-functional transformation projects across operations, HR, finance, procurement, and customer service.
• Standardise processes and improve operational efficiency.

Data & Analytics

• Develop enterprise dashboards and performance reporting.
• Promote data-driven decision-making.
• Establish data governance and reporting standards.

Change Management

• Lead change management and user adoption initiatives.
• Develop communication and training plans for digital projects.
• Build a culture of innovation and continuous improvement.

Leadership

• Lead and mentor a team of five engineers responsible for application development, systems integration, automation, infrastructure, and data solutions.
• Manage external vendors and technology partners.
• Collaborate with senior leadership to prioritise digital investments.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or related discipline.
• 10+ years' experience in digital transformation, IT leadership, consulting, or business transformation.
• At least 5 years in a leadership role managing multidisciplinary technology teams.
• Experience delivering enterprise-wide digital transformation programmes.
• Strong understanding of cloud technologies, cybersecurity, AI, automation, ERP/CRM systems, and data analytics.
• Knowledge of Agile, Scrum, Lean, and project management methodologies.
• Excellent stakeholder management and communication skills.

Staff Benefits

• Annual Leave, Birthday Leave , Family Care Leave
• AWS , Performance Bonus and monthly Incentives
• Benefits for medical, dental care, personal development, education support and more