Head - National Strategic Sales

Key Responsibilities 1. Revenue Growth & Strategic Expansion •Drive Cross Border Freight Forwarding revenue growth through strategic customer acquisition and account development. •Achieve growth targets from Top 20 Key Accounts through consultative selling and customer engagement. •Expand Field Sales business and improve market penetration across regions, especially North India. •Develop and scale specialized verticals including: oRenewable Energy / Solar oPharma oTelecom oAutomotive •Identify new trade lanes, market opportunities, and strategic partnerships. •Lead business expansion initiatives for Air Freight, Ocean Freight, Customs Clearance, Warehousing, and Integrated Logistics solutions. ________________________________________ 2. Volume Growth & Market Development •Develop regional sales strategies to achieve incremental shipment and volume growth. •Strengthen field sales productivity and territory coverage. •Drive customer acquisition in emerging and strategic industry verticals. •Build a strong sales pipeline through direct customer interactions, networking, and industry engagement. ________________________________________ 3. Profitability & Gross Margin Management •Ensure achievement of Gross Margin and EBITDA targets. •Monitor pricing strategies, yield management, and service profitability. •Improve contribution margins through strategic procurement and operational efficiencies. •Review P&L performance regularly and implement corrective actions where required. ________________________________________ 4. Customer Relationship & Satisfaction •Build strong relationships with key customers and strategic accounts. •Conduct periodic customer review meetings and monthly engagement calls. •Ensure timely closure of customer complaints and implementation of corrective actions. •Improve customer satisfaction through service excellence and operational coordination. •Drive customer retention and long-term partnership development. ________________________________________ 5. Leadership & Organizational Development •Build high-performing sales and operations teams. •Drive employee engagement initiatives and cross-functional collaboration. •Implement: o360-degree feedback mechanisms oPeer recognition and reward programs oMonthly town halls and communication forums •Develop succession planning and internal talent development strategies. •Mentor and coach team members for leadership readiness. ________________________________________ 6. Strategic Account Hunting •Identify and acquire large enterprise accounts across target industries. •Develop customized logistics and supply chain solutions for key prospects. •Lead negotiations, commercial closures, and strategic contracts. •Build long-term relationships with CXOs and procurement stakeholders. ________________________________________