Receptionist

Are you friendly, professional, and enjoy being the first point of contact for customers and visitors? Join our
Commercial team
on a paid fixed-term contract as a
Receptionist
in
Hartswater, Northern Cape
, where you’ll create a welcoming front-of-house experience while supporting smooth daily office operations and delivering excellent customer service.
The key purpose of this role is to provide a warm, efficient, and professional reception service to all internal and external customers, ensuring positive first impressions and supporting administrative and office coordination activities.
What you’ll do:
Professionally answer and route incoming telephone calls
Welcome, greet, and direct customers and visitors appropriately
Attend to customer and visitor needs to ensure a positive service experience
Manage and maintain the reception area as the face of the company
Take accurate messages and ensure they are passed to the relevant parties timeously
Coordinate and manage meeting room bookings and readiness
Provide general administrative and reception support to Management
Handle incoming and outgoing post and courier services
Maintain accurate filing and ensure documents are kept up to date
Ensure the reception area remains neat, clean, and well presented at all times in line with company standards
What you’ll need:
Grade 12 or equivalent qualification at NQF Level 4
Minimum of 2 years’ experience in a Receptionist or front-of-house role
Proficiency in MS Office and basic office systems
Strong customer service orientation with a professional approach
Excellent verbal communication skills
Fluency in English and Afrikaans
Strong organisational and time management skills with the ability to prioritise tasks
Reliable, focused, and well presented
Ability to follow instructions accurately and work independently
Problem-solving skills with a calm, solution-focused mindset
What we offer:
Exposure to a dynamic workplace
A chance to grow your skills through our internal academy
A friendly, team-driven environment
Group Risk Benefits
Medical Benefits
Health and Lifestyle Programmes
Important Disclaimer:
Please ensure that the information you provide in your application is true, accurate, and correct.
Preference will be given to candidates from Designated Groups, as defined by the Employment Equity Act and in line with Herotel’s Employment Equity Plan.
By submitting an application, you consent to the processing of your personal information in accordance with POPIA for recruitment purposes. For more details on how we handle personal information, please refer to our Privacy Policy on our
website
.
If you do not hear from us within 14 days, please consider your application unsuccessful.