About The Role

DescriptionWe are seeking a detail-oriented and patient-focused Procedure Scheduler to join our Gastroenterology team. This individual will play a key role in supporting patient care by efficiently scheduling routine and complex procedures, including endoscopic procedures and surgeries. The ideal candidate is organized, proactive, and excels at patient communication.

Located in East Mesa, Arizona

Why Join Our Team?

In addition to a rewarding career, we offer a comprehensive benefits package that includes exciting benefits like

Competitive market pay: $18 - $22 DOE
Great health insurance benefits
Generous 401k matching program up to 4%
Paid time off and paid holidays
Retirement plan options
and so much more...

Key Responsibilities

Coordinate and schedule patient procedures and surgeries as ordered by physicians, including associated pre- and post-operative services
Provide patients and their families with clear, timely instructions on procedure preparation and follow-up requirements
Accurately communicate patient financial obligations and insurance-related details when applicable
Work closely with providers to ensure proper scheduling, including securing surgical block time at affiliated hospitals or surgical centers
Submit and manage physician orders to endoscopy units and surgical facilities
Monitor schedules to ensure accuracy and timeliness, adjusting for delays or cancellations as needed
Respond to patient and provider inquiries regarding scheduling issues; escalate complex concerns to the appropriate departments with recommended resolutions
Maintain compliance with HIPAA and organizational privacy standards at all times
Support additional administrative and operational tasks as needed

Qualifications

High school diploma or equivalent

Minimum of 2 years of experience in a healthcare setting

Minimum of 1 year of experience scheduling surgeries/procedures preferred

Knowledge of ICD-9 and CPT Coding and working knowledge of medical terminology preferred

Proficiency in MS Excel, or other scheduling software

Prolonged periods of sitting and/or being stationary at a desk.

Must be able to move around an office/healthcare environment on a consistent basis

Consistently uses computers and relays information via email, messaging and phone.

Must communicate with others and exchange information frequently and on an on-going basis.

Must be able to lift/move up to 15 lbs.

Gastro Care Partners and its affiliates are an equal opportunity employer and does not discriminate in employment on account of race, color, religion, sex, gender, pregnancy, national origin, age, marital or familial status, sexual orientation, gender identity, disability, medical condition, veteran status, genetic information, ancestry, or any other basis protected under federal, state, or local law.

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