Field Sales Executive
Aramex International L. L. C. · Jakarta, ID, 13930
About The Role
Purpose of the Job As a Field Sales Executive, you will be responsible for driving revenue growth by acquiring new customers and managing existing accounts, offering end-to-end freight forwarding solutions, specifically in Air Freight products, in line with Aramex commercial strategies. Job Description Develop and maintain strong relationship with customers and internal stakeholders Identify and acquire new business opportunities while managing and growing existing accounts Promote & sell freight forwarding solutions, specifically in air freight and related logistic services based on needs Drive revenue growth through cross-selling, upselling, and new business development initiatives Ensure best sales practices to meet customer needs and expectations and capitalize on growth Enhance customer loyalty by delivering customized tailored solutions Ensure a healthy balance of revenue growth from organic and new business generation based on proper customer profiling Ensure customers are using cost effective services channels and increase use of automation Regularly reviewing customer performance and targets to ensure coming up with plans to help achieve and exceed targets set Collect required customer information and documents to ensure proper customer onboarding and efficient operational handover Ensure customers information are up to date utilizing CRM tools Support credit collection activities Job Requirements - Experience and Education Bachelor’s degree in business or any other related field Proficiency in MS Office (Excel, Word, PowerPoint and Outlook) At least 2 - 4 years B2B sales experience, specifically in Air Freight products & preferably in freight forwarding, transport/logistic or shipping industries. Good knowledge and understanding of Export-Import Excellent interpersonal, negotiation and communication skills Proficiency in English (written & spoken) Strong understanding of market dynamics and requirements Ability to build rapport with customers quickly Leadership Behaviors Building Outstanding Teams Setting a clear direction Simplification Collaborate & break silos Execution & Accountability Growth mindset Innovation Inclusion External focus Skills Financial Acumen Team Collaboration Adaptability Business Acumen Influencing Skills Communication Skills Analytical Skills Commercial Acumen Customer Centric Negotiation Skills
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