International Norwegian-Speaking Customer Support Specialist

Workster is looking for talented Norwegian speakers to join a dynamic international team in Lisbon.

This is an exciting opportunity to build an international career while supporting customers for a well-known global brand in a modern and multicultural environment. You’ll work in a professional and supportive setting, with the opportunity to transition into a hybrid working model after the onboarding period.

You will initially work fully on-site for the first 3 months to get to know the team and the working environment, before moving to a hybrid setup.

Your Role

• Provide customer support in Norwegian via phone, email, and chat
• Assist customers with product-related questions, orders, and general inquiries
• Deliver professional and solution-oriented support while ensuring high customer satisfaction
• Handle customer complaints and provide appropriate solutions within set deadlines
• Collaborate with colleagues and internal departments to resolve ongoing cases
• Maintain and update internal systems and customer records
• Ensure clear and professional communication at all times

Your Qualifications

• Native or fluent Norwegian (C1-C2 level)
• Good command of English
• Previous experience in customer service is a plus
• Strong communication and interpersonal skills
• Customer-oriented mindset with problem-solving abilities
• Comfortable working in a fast-paced environment
• Good computer skills and ability to multitask
• Team player with a proactive attitude

The Offer

• Monday to Friday schedule between 08:00 and 18:00 — enjoy your weekends free
• Hybrid working model after the initial 3-month onboarding period
• Competitive salary package and additional benefits
• Paid training and structured onboarding
• Modern office environment in Lisbon
• International and multicultural team
• Career development and growth opportunities
• Full support from Workster throughout the recruitment process