Coordinator, Loyalty Marketing Administration

REQ14987 Coordinator, Loyalty Marketing Administration (Open) POSITION SUMMARY: The Coordinator Administration, Loyalty Marketing assists the department’s Management with the co-ordination and implementation of all related paperwork, rostering, pay summary and record maintaining. PRIMARY RESPONSIBILITIES: Is responsible for preparing all training materials as instructed by the Loyalty Marketing Manager Ensures training scheduling, communication and attendance and records it accordingly Liaises with the Loyalty Marketing team as well as the management of other departments, ensuring efficient communication of all tasks allocated Ensures all shifts are approved and there is a clear track record of the department’s attendance Liaises with HR as to ensure efficient coordination of all staff needs Keeps track and reports on Annual Leave scheduling and balance Is responsible for the coordination of the Disciplinary and Counseling Procedure within the department: scheduling the meetings, communications with the team, drafting the necessary documents Ensures correct maintenance of the department’s Inventory, both internal documents and stationery as well as Melco Club Products inventory Ensures all marketing materials of the department are in the correct stock (forms, leaflets, etc; liaises with Marketing department to order, follow up, confirm the delivery of the request Assists the department Management in the Recruitment Process by scheduling the Selection Interviews and setting up all appointments Is responsible for any reporting related to the Administration of the department as requested by the management Assists with the creation, communication and implementation of department’s Procedures and Workflows Assists the Loyalty Marketing Managers and Supervisors in any request related to filling or scanning of documentation Assists, if requested, in any Audit Inquiry or reporting KEY PERFORMANCE INDICATORS All equipment is in place as required by the business needs Adequate attendance reporting by daily updating the Time Manager Stationary level is appropriate at all times to serve all areas of the department All administrative forms and reports are collected and communicated according to the department’s SOP QUALIFICATIONS: Education & Experience Administration experience, min. 2 years Skills Able to proficiently communicate in English and Greek both spoken and business writing skills Computer literate Proves employee and customer orientation Has strong problem solving and critical thinking skills PERSONAL COMPETENCIES: Maintains confidentiality of information Displays the highest level of integrity Pays attention to details and is able to work under pressure Is trustworthy, well presented, outgoing and highly motivated Achieves agreed objectives and accepts accountability for results Occasional travel to different properties may be required