Office Automation Engineer

What you'll do

• Build automations for internal business processes using low-code platforms, scripts, APIs, AI tools, and productivity software.
• Develop workflows for approvals, notifications, data collection, reporting, document generation, task tracking, and knowledge management.
• Integrate tools such as Google Workspace, email, databases, forms, dashboards, and internal systems.
• Use AI technologies to automate document summarization, data extraction, classification, content generation, search, and workflow assistance.
• Create and maintain scripts, connectors, templates, prompts, and reusable automation components.
• Support testing, troubleshooting, monitoring, and enhancement of deployed automations.
• Document solution design, user instructions, technical configuration, limitations, and maintenance requirements.
• Work with IT and InfoSec to follow standards for authentication, access control, data handling, logging, and approval.
• Help business users understand how to use automation tools effectively.
• Continuously identify improvement opportunities in existing workflows.

What you'll need

• 2+ years of experience in automation development, scripting, productivity tooling, systems integration, IT support engineering, business applications, or related roles.
• Hands-on experience with at least one scripting or automation technology, such as Python, JavaScript, Google Apps Script, Zapier, Make or similar.
• Familiarity with APIs, webhooks, data formats, forms, spreadsheets, databases, and workflow logic.

Preferred Experience

• Experience with productivity platforms such as Google Workspace, Lark or similar tools
• Ability to troubleshoot technical issues and communicate clearly with business users.
• Strong documentation discipline.
• Experience using generative AI tools or APIs to build workplace productivity solutions.
• Experience with prompt design, document processing, chatbot workflows, or knowledge base automation.
• Basic SQL or data analysis experience.
• Experience with dashboards or reporting tools.
• Familiarity with security basics, including permissions, secrets management, data privacy, and audit logs.
• Experience supporting regional or cross-functional business users.