Fund Services Quality Analyst (A2)

Are you passionate about coaching others, improving processes, and turning insights into action? Do you thrive in environments where quality, client experience, and people development go hand in hand? We're looking for an Assistant Manager – Quality & Client Experience to help shape and elevate the service experience delivered by our Treasury Services and Transfer Agency teams. In this role, you'll use data, analysis, and effective coaching to drive performance improvements, strengthen compliance, and create meaningful impact across the organization. If you're a natural collaborator who enjoys solving problems, influencing stakeholders, and developing others, we'd love to meet you.